Service Center

Real Reviews From Verified Customers

Harold K.
5 out of 5
1/10/2021
Excellent as always
Mercedes R.
5 out of 5
1/10/2021
Saili Triana provided excellent assistance. She is very friendly and a pleasure to deal with. I have absolutely no complaints, on the contrary, I hope she continues being my service assistant.
Luisa D.
5 out of 5
1/9/2021
They are very professional. And I aprecciate that.
Maria F.
5 out of 5
1/9/2021
Sebastian was very professional and answered all my questions.
Marlene M.
5 out of 5
1/9/2021
Excellent customer service and treatment. Very satisfied with the service provided!! Thank you!
Brissa P.
4 out of 5
1/9/2021
Everytime I take my car to Esserman. I’ve been taken care of Robert Correa. He is the best. He always goes above and beyond for us. We always leave happy. He knows how to treat his customers. He treats you like family. That’s the kind of service you feel when you enter and leave Esserman. Aways with a smile. I had a car accident and he came running to help us. He took the car the shop. Instead of sending someone else. He came himself. He really takes care of you and I’ll forever be grateful.
Vanessa M.
5 out of 5
1/9/2021
Very satisfied
Kimberly R.
5 out of 5
1/9/2021
the best service, thanks??
Orlando T.
2 out of 5
1/9/2021
While I am satisfied that the Service Manager resolved my icon wen in the end, I was very dissatisfied with the way that the initial advisor (Andres) handled my concern when it was brought to his attention initially by the gentleman at the cashier. I do hope that the promise the service manager made me is kept and that this issue is looked into in order to avoid it happening to any other customer of yours. I absolutely Love my new Tiguan and have nothing but Grey things to say about my experience with my sales rep Arelis, I can’t say that was my initial impression of the Service Team, therefore I’m hoping that turns around the next time I have to take my vehicle in for service.
Manny C.
5 out of 5
1/9/2021
Excellent
SANDY N.
5 out of 5
1/9/2021
Excelente service from Robert Correa.
Oubay A.
4 out of 5
1/8/2021
Ciro is very professional, understands the problem and finds a good solution!! He is your super service person to go to !!
Karina C.
5 out of 5
1/8/2021
Excelente servicio, se tardo en la ubicación de la pieza para mi carro, pero la atencion para que. Sintiese todo el apoyo de que estaban buscando una rápida solución la tuve, y me asistieron perfectamente con mi carro de alquiler Recomiendo el servicio y el Se, Ciro excelente profesional
MIGUEL R.
5 out of 5
1/8/2021
Pedro like always provided exceptional service.
Tim E.
5 out of 5
1/8/2021
All good!
Luis R.
5 out of 5
1/8/2021
Excellent service center, vital, outstanding service advisor, Julian Alvarez, listen to your customers, understand your needs, and canalize effectively. Thank you
Maria M.
5 out of 5
1/8/2021
Robert was excellent and thanks to his service, I will definitely be back!
Ludis L.
5 out of 5
1/8/2021
Great service and profesional
Bett-Er Support.
5 out of 5
1/8/2021
I am very satisfied with your prompt and efficient services.
ALEXANDER S.
5 out of 5
1/8/2021
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