Saili Triana provided excellent assistance. She is very friendly and a pleasure to deal with. I have absolutely no complaints, on the contrary, I hope she continues being my service assistant.
They are very professional. And I aprecciate that.
Sebastian was very professional and answered all my questions.
Excellent customer service and treatment. Very satisfied with the service provided!! Thank you!
Everytime I take my car to Esserman. I’ve been taken care of Robert Correa. He is the best. He always goes above and beyond for us. We always leave happy. He knows how to treat his customers. He treats you like family. That’s the kind of service you feel when you enter and leave Esserman. Aways with a smile. I had a car accident and he came running to help us. He took the car the shop. Instead of sending someone else. He came himself. He really takes care of you and I’ll forever be grateful.
the best service, thanks??
While I am satisfied that the Service Manager resolved my icon wen in the end, I was very dissatisfied with the way that the initial advisor (Andres) handled my concern when it was brought to his attention initially by the gentleman at the cashier. I do hope that the promise the service manager made me is kept and that this issue is looked into in order to avoid it happening to any other customer of yours. I absolutely Love my new Tiguan and have nothing but Grey things to say about my experience with my sales rep Arelis, I can’t say that was my initial impression of the Service Team, therefore I’m hoping that turns around the next time I have to take my vehicle in for service.
Excelente service from Robert Correa.
Ciro is very professional, understands the problem and finds a good solution!! He is your super service person to go to !!
Excelente servicio, se tardo en la ubicación de la pieza para mi carro, pero la atencion para que. Sintiese todo el apoyo de que estaban buscando una rápida solución la tuve, y me asistieron perfectamente con mi carro de alquiler
Recomiendo el servicio y el Se, Ciro excelente profesional
Pedro like always provided exceptional service.
Excellent service center, vital, outstanding service advisor, Julian Alvarez, listen to your customers, understand your needs, and canalize effectively.
Thank you
Robert was excellent and thanks to his service, I will definitely be back!
Great service and profesional
I am very satisfied with your prompt and efficient services.
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