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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2299 reviews 76%
4 star 556 reviews 18%
3 star 36 reviews 1%
2 star 80 reviews 3%
1 star 56 reviews 2%
Review Us
Ivette G.
5 out of 5
1/13/2021
I very satisfied with Daniel Quevedo customer service. 5 stars attention.
Ryan S.
5 out of 5
1/13/2021
World Class Service! Thank you!
Adolfo A.
5 out of 5
1/13/2021
Julian was very helpful and professional.
Jessica R.
5 out of 5
1/13/2021
Great service, always helpful!
Lesley P.
5 out of 5
1/13/2021
Rene was extremely courteous, efficient and kept me informed about the status of my vehicle which was greatly appreciated. I was extremely satisfied with the service provided by Rene.
Ernesto M.
5 out of 5
1/13/2021
It is always a pleasure to deal with Saili. Thank you!
Nicolas L.
5 out of 5
1/12/2021
Good and helpful service
MARJORIE S.
5 out of 5
1/12/2021
Ciro is very helpful
HORACIO O.
5 out of 5
1/12/2021
Pedro is a very professional guy, makes the service very smooth and pleasant.It’s my second time there and I was very lucky to get him again . Thanks for a great service
Jay R.
4 out of 5
1/12/2021
Ciro: totally solid, explanatory, patient. Like that dude a lot. It strikes me that he knows what he’s talking about, which makes me feel good about coming in to Esserman. Keep him around!
Mario H.
2 out of 5
1/12/2021
To expensive 435 $ for the parts, 469 $ Labor amount ,35 dollars for waste disponsal for Repair order ,whats that means ? Just charges for nothing Maybe is the dealers prices but for thats reason some People never come back ,they prefer go to a mecanic a pay half of that price sad but is true, Roberto Correa very profesional nothing to do with this complain. Thanks
Yimmy L.
5 out of 5
1/12/2021
It’s the second time I take my car to the dealer, both times Ciro has taken care of me. Very pleased with his services. I have to schedule another appointment soon and looking forward to another great experience with the VW team. Thank you.
Karen E.
5 out of 5
1/12/2021
Absolutely. The visit was smooth and professional.
Hugo C.
5 out of 5
1/12/2021
Good service thank you
Sigrid S.
5 out of 5
1/12/2021
The service was great
Karen H.
4 out of 5
1/12/2021
This was my third visit and it wad the best one yet!
Rickie C.
4 out of 5
1/12/2021
Rene always makes sure my RDX is given back to me better than new/ thanks for recommending new tires ..
Alonzo B.
4 out of 5
1/12/2021
Yes satisfied completely
Marcio L.
5 out of 5
1/11/2021
Service is always amazing. The staff is friendly and always professional.
Cathrine L.
5 out of 5
1/11/2021
Sebastian was pleasant, professional and efficient

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