Addressed issues quickly and resolved them well along with management.
Can always trust in your performance of the vehicle
Excellent Service & Great staff
Daniel was very attentive and kept us informed
Saili was great. She greeted me upon my arrival, listened to the issue that my RDX was exhibiting, gave me insight into possible causes/related tsb and explained the process. She gave me an estimate on the completion time and arranged transportation to my job. My RDX was ready and waiting in the estimated time. Thank you Saili.
Andress was a huge help. He kept us updated on my vehicle and offered shuttle services at our convenience.
Great adviser, very courteous and nice to work with as he let's you know what is going on with your vehicle at all times.
Saili Triana is the best service manager hands down. She’s been providing me with unrivaled service levels since 2004. The day that she leaves Esserman is the day that I service my vehicle elsewhere.
This was muy first experience. The service , the attendance and professionalism excellent. and about Ciro Ulloa , you have a great asset
Gabriel Leon
Excellent service by Jorge I’m extremely satisfied with today’s service.
a wonderful attention I received from Mr. Ciro!
To be honest, I was BETOND satisfied with the service I received from Damny and the technicians at Esserman VW. This was only my second service with my 2014 VW Jetta as I had done my first one last year at South Motors VW and the differences were beyond clear. Thank you to Danny and all of your staff and due to how they treated me like family, you guys have a customer for life
Thank you Daniel hope to work with you next time
Andres was incredibly professional and courteous. He gave my many updates and showed me step by step what needed to be done. I am incredibly satisfied
Service was done on time and within the time frame provided!
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