Service Center

Real Reviews From Verified Customers

Roden P.
5 out of 5
6/2/2020
Saili and her team took good personal care of my vehicle. They are assets of Esseman International. Thank you so much.
GILDA M.
5 out of 5
6/2/2020
Saili as always is very friendly, efficient and knowledgeable
Timothy W.
5 out of 5
6/2/2020
Sallie always does a good job with professional service.
Melissa M.
4 out of 5
6/1/2020
Initially, I was dreading having to take in my car for service. Little did I know I was going to have a great experience. Upon arrival, Julio made me feel very comfortable and was very attentive. He addressed all of my concerns and was very kind to me. Thank you Julio and the rest of the team. You guys are awesome and very professional.
Ingrid G.
5 out of 5
6/1/2020
Daniel was amazing, professional and very helpful.
Rebecca P.
5 out of 5
6/1/2020
Excellent customer Service by Daniel and work was accurate.
Caroline M.
5 out of 5
5/31/2020
The staff at Esserman are always very helpful. Thank you.
Jason C.
5 out of 5
5/31/2020
Robert and crew is great as always.!
Roxy-Cary S.
5 out of 5
5/31/2020
Saili is always great!
Elizabeth D.
4 out of 5
5/30/2020
Andres listened to my concerns and made sure the vehicle was serviced as needed. I appreciate how he kept an eye open for when I arrived and met me at my vehicle. When there are 10 cars in the cue this expedited check in makes a difference. After the service was complete he found me in the showroom and the invoice was throughly explained. In 3 years of getting service at Esserman this is the first time I experienced this elevated level of service. Keep up the great work!
Raymond Anthony.
5 out of 5
5/30/2020
Great service. A+
SERGIO S.
5 out of 5
5/30/2020
Saile is top notch. Has been my point of contact numerous times. Knowledgeable and professional.
Yaneisy C.
5 out of 5
5/30/2020
Very professional
William S.
5 out of 5
5/30/2020
I’ve had Robert on a few service appointments. Excellent customer service and professionalism.
Rosa L.
5 out of 5
5/30/2020
Todo estuvo excelente con el servicio del se?or Julio Serra, muy agradecida y si tuviera algo pendiente en el futuro volvería a buscarlo
Yolanda M.
5 out of 5
5/30/2020
Julio worked very diligently and effectively. Thank you :)
Ernesto N.
5 out of 5
5/30/2020
Great Service as per usual! Saili always makes our experience pleasant and is always available to help in any way she can!
Marta C.
1 out of 5
5/30/2020
When I called to make an appointment the person told me that it was ok to walk in but he never told me that I had to wait 1:30 hours for an oil change . I think you should tell your clients so we can make arrangements.
Maria D.
5 out of 5
5/30/2020
Special thanks to Sailly, as always she delivers quality costumer service.
Robin F.
5 out of 5
5/29/2020
Robert is my go to. Since February 2019 Robert has been my service advisor; and has coordinated more than $12,000 worth of service work on my 2012 VW Jetta SE. And I am 120% satisfied with the quality and the customer service from Robert and his team.

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