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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2299 reviews 76%
4 star 556 reviews 18%
3 star 36 reviews 1%
2 star 80 reviews 3%
1 star 56 reviews 2%
Review Us
Jose R.
5 out of 5
6/9/2020
Excellent customer service. Very pleased with the information from the Service advisor(Salli) and the mechanic(Jorge).
TRAVIS R.
4 out of 5
6/9/2020
Didn't have an appointment but Robert got me in and out as if I did.
Peter E.
5 out of 5
6/8/2020
Leo was wonderful! Very helpful and straight to the point. Service at Esserman Acura is the best. Thank you !!!!
Jose N.
1 out of 5
6/8/2020
Not satisfied with service advisor explanation about air conditioning leaking refrigerant
Paul C.
4 out of 5
6/8/2020
Frankly, I haven’t been taking my car to Esserman for several reasons however Rene’s service , friendliness and willingness to go out of his way has really changed my mind. He’s an asset to your business.
Carida D.
4 out of 5
6/7/2020
Had never used your service department. Was impresses by the organization. Thank you for using masks to decrease transmission of covid19!
GRACE P.
5 out of 5
6/7/2020
My visit to Esserman service was great. I scheduled my service, arrived and was greeted. The gentleman explained what would be serviced and how long it would take. I was very pleased as it didn’t even take an hour. Much to my surprise, my vehicle was washed and vacuumed. ???? happy customer. Thank you for great service and attention to detail.
Norma G.
5 out of 5
6/7/2020
Professional and courteous
Luis F.
5 out of 5
6/7/2020
Great service and very professional team!
Patricia T.
5 out of 5
6/6/2020
Thank you
Fernando A.
5 out of 5
6/6/2020
There is no surprise that Julian delivered an excellent customer service. Totally satisfied. I would think twice before servicng my VW somewhere else. Thank you.
Elizabeth A.
4 out of 5
6/6/2020
Leonardo was on top of my issues thank you
Silvia L.
5 out of 5
6/6/2020
Gracias por la pronta y eficiente atención
IVETTE S.
5 out of 5
6/6/2020
Excellent customer services
Justo C.
5 out of 5
6/6/2020
Excellent service
Esther A.
5 out of 5
6/5/2020
Robert was very helpful and friendly, he genuinely wanted to help me and explained to me all my options. Great service and will definitely return to him if needed.
Yosel B.
5 out of 5
6/5/2020
Grest customer service
Ana A.
5 out of 5
6/5/2020
Saili is the best sales attendant ever.
Rafael L.
5 out of 5
6/4/2020
Thanks !
Laura P.
5 out of 5
6/4/2020
Great service!

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