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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1992 reviews 68%
4 star 620 reviews 21%
3 star 60 reviews 2%
2 star 120 reviews 4%
1 star 145 reviews 5%
Review Us
Greg H.
4 out of 5
6/24/2022
I paid for a wheel rotation but I didn’t get it. The left rear tire was replaced that doesn’t match the other three tires. After your service the same left rear tire was in the same place. I don’t think that’s the way you rotate tires? With this in mind, I was told I needed a wheel alignment. How do I know…you lied to me about the rotation, was the alignment a lie too? I’m disappointed…
Yolanda R.
4 out of 5
6/24/2022
Helpful knowledgeable
Matthew K.
5 out of 5
6/24/2022
Everything was explained to me and the service was quick and very efficient
Vincent L.
5 out of 5
6/22/2022
Alex was awesome. Got me in right away. Best experience I’ve had at Kia so far
Jack F.
1 out of 5
6/22/2022
Took longer than expected
Rhett K.
5 out of 5
6/22/2022
Awesome service!!!!
Jennifer J.
5 out of 5
6/22/2022
Torey troilo did a great job we appreciate her help. Thank you
Roger M.
5 out of 5
6/22/2022
Excellent car care
Franklin R.
5 out of 5
6/21/2022
Excellent service by Katie
Gary H.
4 out of 5
6/21/2022
the staff is great. we are unhappy with the oil issue. my husband was suppose to call it’s been an ongoing problem for years. fyi
Joel S.
5 out of 5
6/21/2022
Torey was very prompt and attentive ....it was a pleasure to work with her.
Joseph H.
5 out of 5
6/20/2022
Thank you
Omar N.
5 out of 5
6/20/2022
Torey was extremely helpful and showed genuine concern on my issue. She keep me informed throughout the entire process and provided excellent customer service.
Jamar M.
5 out of 5
6/20/2022
Thank you
Kimberly D.
5 out of 5
6/18/2022
Service was fast and convenient. Matt greeted me and kept me informed and up to date on the service of my car as well as an estimate of time to completion. You have done very well in turning the efficiency of the service department around and it really shows as I have been a customer since 2013. Thank You!
Adam H.
4 out of 5
6/18/2022
Matt was great! Treated me like I was family. Truly a good person and glad he represents this company.
Frederick S.
5 out of 5
6/17/2022
Katie was helpful, courteous and competent.
Gary H.
5 out of 5
6/16/2022
Friendly Kept me informed of the work being done
Richard J.
5 out of 5
6/16/2022
Great service Katie was excellent
Barbara F.
4 out of 5
6/16/2022
Torey is the best!!!

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