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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1992 reviews 68%
4 star 620 reviews 21%
3 star 60 reviews 2%
2 star 120 reviews 4%
1 star 145 reviews 5%
Review Us
Lou L.
4 out of 5
8/6/2022
The only issue was my car appointment was on Thursday it sat there all day when I came by to pick it up — it was never looked at. It did get finished on Friday.
Gary B.
4 out of 5
8/6/2022
Dominique answered all my questions about brakes and tires.
Sharon C.
5 out of 5
8/5/2022
Excellent service team
Austin C.
4 out of 5
8/4/2022
Katie provided excellent service experience to me. It was greatly appreciated thank you.
Kevin D.
5 out of 5
8/3/2022
Thanks for providing the best customer service
John O.
5 out of 5
8/2/2022
Dana Campbell was extremely helpful,I will continue to get my vehicle service at Matt Blatt.
Franco D.
5 out of 5
8/1/2022
Professional and knowledgeable service
Shelly D.
5 out of 5
8/1/2022
Torey is a professional,knowledgeable,consistent with her service skills, Each and Every time I visit! She keeps me updated on details and always follows through with timeliness. I wish there were more Toreys' in rhe customer service world! Thank You again, Torey!
Michelle D.
5 out of 5
7/31/2022
Dana was great and kept me informed of everything that was going on with my vehicle.
Rosa B.
5 out of 5
7/30/2022
Dominique from the stat was very helpful, good and professional experience
Clifford P.
4 out of 5
7/30/2022
Very helpful, looked up account information to assure the correct procedures were followed.
Jessica J.
1 out of 5
7/30/2022
I still didn't receive my plates. I purchased the car in April,! I contacted BBB.
Felicia C.
5 out of 5
7/29/2022
I got great service Katie, she remembered me and that was great!
Jack P.
5 out of 5
7/28/2022
So the communication could have been better about timing and expectations but Kate was excellent and overall very helpful
Kelly C.
5 out of 5
7/28/2022
Dominique was very kind and helpful when I brought my car in. Thank you !!
Tom M.
5 out of 5
7/27/2022
Thank you, Tory, for your expert help and dedication to your customers.
Rosalind R.
4 out of 5
7/27/2022
As for the service they did ,they got the job it was a simple and quick .As for the charge I’m highly unsatisfied .. For a Diagnostic it’s crazy to charge 150 before taxes which ended up at 179.00 . Then a 90 dollar oil change . I also don’t like that online Kia company site say 88-100 dollar for the diagnostic. So then why I paid more . I need answers .
James A.
1 out of 5
7/26/2022
I was sent a link saying my car was done. I paid $483. When I arrived to pick up my car, it wasn’t done. They offered my a loner. I would’ve been ok except the loner smelled horrible. Someone had smoked in it and it smelled terrible. Also the gas light was on, it had 24 miles left.
Jason E.
5 out of 5
7/26/2022
Dominique is always a pleasure to work with whenever I go in for service! Always profession and has a smile on her face
Gina H.
5 out of 5
7/24/2022
Dominique is awesome I hope to keep her as my service consultant for many years!

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