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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1992 reviews 68%
4 star 620 reviews 21%
3 star 60 reviews 2%
2 star 120 reviews 4%
1 star 145 reviews 5%
Review Us
Michael F.
4 out of 5
10/30/2022
Went above and beyond his call of duty. Didn't have an appointment, got me in and out in less than 2 hrs. Wouldn't take my KIA any place else
Kyal W.
4 out of 5
10/30/2022
I really appreciate your guys help and Katie was so professional and helpful and even so was the mechanic that I got to meet to help discuss my vehicle situation which I think his name was rich he was very nice and helpful too. You really makes me you know want to buy a car from you guys but I don't think I'll be able to do that for a while, but I will keep you in mind when it's time, thanks again.
Louis D.
5 out of 5
10/30/2022
Dominique was very friendly and helpful.
Brian P.
4 out of 5
10/29/2022
Matt was super attentive, professional, and communicated to the highest level. He answered every question we had and provided the top notch service that any customer could ask for. It was the best experience I’ve had with a dealership service department bar none. Thank you Matt and thank you Matt Blatt Kia!
Vincent D.
5 out of 5
10/29/2022
They were very friendly and fast to complete my vehicle.
Robert K.
5 out of 5
10/29/2022
she was excellent with every aspect of her job. thank you!
Carolyn C.
5 out of 5
10/27/2022
Torey is an absolute gem. She is very efficient and kept me totally abreast as to what was happening with my vehicle.
Barbara K.
4 out of 5
10/27/2022
I purchased a new car that day
Daniel S.
5 out of 5
10/27/2022
Katie was amazing and kept me informed about status of my vehicle. I could not have asked fora better service rep
Michele L.
5 out of 5
10/27/2022
Emily was extremely courteous and professional.
Murnie B.
1 out of 5
10/27/2022
Got almost home when I realized they didnt check if the windshield wipers were working before they sent the car home with me. It is obvious they didnt check as the front windsheild was still dirty. Had they checked if they worked Id imagine the windsheild would have been clean when I drove it off just from them checking it.. I dont even think they put any windsheild wiper fluid in there to begin with, & this is after sitting and waiting for almost 4 hours. It was extremely unsafe to have to drive home without windshield wipers & I don't think it is safe to drive it back to the dealership without its windshield wipers functioning at all.
Brian W.
5 out of 5
10/26/2022
Girls at desk were very helpful
Brianna F.
1 out of 5
10/26/2022
I brought my vehicle in for a new noise. I was told that a GDI service would and did correct my problem. I picked up my vehicle and the issue was still present. I am not happy. The remedy I was offered was to leave my vehicle again to be re looked at which I was again not happy with.
Karen M.
4 out of 5
10/26/2022
I love your service staff and efficiency. Dennis always welcomes me, remembers my name and is very professional. Matthew was polite, and went out of his way to make sure I’d be able to have my recall item completed with the oil change. He was upbeat and friendly. He also used my name as with others. Excellent experience. Love the reception area!
Tammy C.
5 out of 5
10/25/2022
As always Matthew is a pleasure to work with.
Robert K.
5 out of 5
10/25/2022
Emily Figueroa gave me excellent customer service and she is very knowledgeable and very polite.
Harry D.
5 out of 5
10/25/2022
Extremely friendly and kept me up to date with the status of my vehicle.
Kevin R.
5 out of 5
10/25/2022
Kind very courteous and very professional excellent job getting me in and out so I can go along with my day you know what they say good help is so hard to find but excellent help is extremely hard to find and that is what you have in Ms. Waldron thank you so much!!!
Robert K.
5 out of 5
10/25/2022
I really appreciate your energy and customer service is very satisfying.
Korin T.
5 out of 5
10/24/2022
Great customer service!

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