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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1992 reviews 68%
4 star 620 reviews 21%
3 star 60 reviews 2%
2 star 120 reviews 4%
1 star 145 reviews 5%
Review Us
Nicole C.
5 out of 5
1/7/2023
Emily was awesome and kept me updated on what was happening with my car. Love Kia
Anthony D.
5 out of 5
1/7/2023
Great service
Jesus S.
5 out of 5
1/7/2023
I'm very satisfied with the service.
John K.
5 out of 5
1/6/2023
Service was great Dominique is fantastic
Sharon C.
5 out of 5
1/6/2023
Great customer service
Joseph C.
4 out of 5
1/5/2023
Didn't particularly like the up charge for credit card use. Kind of felt taken advantage of. Just build into the prices. Upcharges like this are a turn-off.
James S.
5 out of 5
1/5/2023
Everyone was very professional
Patrick M.
2 out of 5
1/5/2023
Way too expensive. I will not be back. Staff and Domonique were excellent and all work performed without a problem, however, your pricing is ridiculous.
Darnell M.
4 out of 5
1/4/2023
She was good and she was beautiful i thinking nothing bad about her
Peter M.
5 out of 5
1/1/2023
Matt in service is the best in the business.
Isaac J.
5 out of 5
1/1/2023
I Just want to thank the Matt Black service team ( especially Katie Waldron ) for the great Customer service that she Produce throughout the entire process ????????
Harry C.
5 out of 5
1/1/2023
Emily is the best! 5 stars
Everett W.
5 out of 5
1/1/2023
Emily is kind, helpful, and has a great attitude, please give her a raise. Thank you!
Justin C.
5 out of 5
1/1/2023
She was great. Explained everything and helped save me time. Would definitely recommend this dealer for service and this representative to all customers.
Nanette S.
5 out of 5
1/1/2023
Matthew provided great service and support. He was extremely helpful and progressional. He made my service experience pleasant and enjoyable. O will definitely request him as a service representative on the future!
Jacqueline G.
5 out of 5
1/1/2023
Everything was great!!!!!
Steven H.
5 out of 5
1/1/2023
Very communicative during the process and positive attitude as well. Thank you.
Terry C.
5 out of 5
12/31/2022
Emily was fantastic Nikki also always a treasure
Peypon D.
5 out of 5
12/30/2022
Matt was great in keeping me updated on my car's status and repair. Everyone was incredibly professional, and the work was completed in a timely manner. Thanks!!
Tara B.
5 out of 5
12/29/2022
Dominique was awesome ! Very easy to deal with…understanding and helpful !

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