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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1992 reviews 68%
4 star 620 reviews 21%
3 star 60 reviews 2%
2 star 120 reviews 4%
1 star 145 reviews 5%
Review Us
Richard S.
4 out of 5
10/21/2023
I was given great service. I was charged the price I was quoted and the service was quick. My car was back to me in the time told or sooner. I couldn't have been happier with the service all around this time.
Cheryl T.
5 out of 5
10/21/2023
Pleased with the service and the wait time. The cookies were delicious!!!
Dorothy C.
5 out of 5
10/20/2023
Always a good experience
Sebastian C.
5 out of 5
10/20/2023
Torey was great. She got my car in quickly and made my experience stress free.
Sherri C.
1 out of 5
10/20/2023
They completely moved my seat and I haven't been able to get it back where I had it yet. Very annoying and uncomfortable. No reason to move every aspect of it.
Kathy P.
5 out of 5
10/20/2023
Dominique is always very nice and helpful.
Eileen P.
5 out of 5
10/20/2023
The service was great and done very quickly.
Katherine W.
4 out of 5
10/19/2023
Matthew was great I walk with a cane he opened the doors for me was very curtious and polite
Robert D.
5 out of 5
10/19/2023
Friendly and knowledgeable service department!
Troy J.
5 out of 5
10/18/2023
I WILL COME AGAIN, Matthew was very helpful.
Steven M.
5 out of 5
10/17/2023
Great service
Ellen R.
2 out of 5
10/17/2023
I have been in customer service for 28 years working in a Public Library. I know good customer service. From my initial meeting with your employee, Ms. Frontiero, I was treated in a dismissive and rude manner. Furthermore, she never returned my phone calls except when the work was completed and she wanted me to choose a tire. Which I did, and I requested an email with the agreed upon estimate. She agreed. That was this past Friday, October 13. I never received the email. In fact, the tire was not on the car when I came to pick it up at the agreed upon time. Monday morning, October 18th. I have countless logged calls to your dealership that were never answered, never returned. I have texts for days from your automated system apologizing for the delay. Disgraceful. I could go on and on. I will be contacting Corporate and I will review as deserved.
David P.
4 out of 5
10/17/2023
Friendly, attentive, and gave an accurate estimate of the cost and timeframe of the repair.
Judith F.
5 out of 5
10/16/2023
Thank you!
Blair B.
5 out of 5
10/16/2023
None
Anthony L.
5 out of 5
10/16/2023
She was awesome
Elizabeth G.
4 out of 5
10/15/2023
Matt is a great representative
Shontay G.
4 out of 5
10/15/2023
Fast Quick Kind and Caring
Kimberly C.
5 out of 5
10/15/2023
Matthew was very pleasant and helpful! He took his time and explained things to me. My service was done in a very timely manner as well
Gwen G.
5 out of 5
10/13/2023
I have been bringing my Kia in to Matt Blatt for 4 years and have always left satisfied with the service and experience with my appointment. Matthew was very thorough and accommodating.

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