I scheduled an appointment for my 08 Equinox German remembered me took my vehicle in the service was performed successfully and my car is driving great.
This is the second time we’ve had German for our service experience and he was nothing short of amazing.
Extremely helpful and followed up on my vehicle concerns. And my concerns were resolved.
The finance department has all of the signed documents we have not gotten any information on who the truck is being financed with, if you are having trouble with finding someone to finance the truck let us know and we will bring this truck back. It's very disappointing because we purchased a vehicle about 5 years ago and the customer service was outstanding a afro American female was one of your fiance manager.This has been a total nightmare. Very unsatisfied with the customer service that we have received.
Carl is always taking care of the Impala I bring in for service. Glad it is still running in good condition, and still looking brand new.
He’s a great guy he helped me a lot with the problems I was having with my truck. Thank you
He was polite, listened to me, answered my questions & gave me a reasonable time frame to expect my car back and followed through with it.
German was excellent! He took great care of me. He communicated with me from start to finish. I truly appreciated his level of excellence. Thanks German!
Service was great fast also Carl answered all my questions I had thank you very much.
I specific asked for my front seat belts get unlocked when I dropped off my car for service. When picked up the truck Carl stated that he forgot and to bring back another day. Seat belts are very important for safety and with work and the holidays I do not have time to keep coming back and forth for something that should have been done in one day.
I was informed on what was happening every step of the way and my car runs great!!
German did everything right! Great experience.
Great customer service. Straight forward and nice guy. Thank you!
Excellent service and communication, as always!!!
Thank you.
Carl is always very professional and respectful
German was polite, courteous and respectful. There was not the usual “you need this and this extra” added to my service or bill. It was worth the drive for me.
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