Oil change was not charge correctly.Took my vehicle for a oil change with discount and was charge full price. Was told to present the coupon after service.
Thank you ! German was a nice guy. Helped me with the process !
He was very knowledgeable and took the time to explain what was needed and gave me options to assist me with my decision.
Mr. Carl Taylor's team is indeed is outstanding and
very efficient. As usual, they always finish the job
on time as promised.
Very Nice person and they Did a Good work
Very helpful and knowledgeable. I was greatful for the service provided.
German answer all my questions and concerns he went above and beyond with his service. Thanks ????
German Always provides Excellent service. Thanks so much German.
Every time I come I need to explain that my oil change is included in my contract when I bought my car. I don’t know why someone can’t just leave a note in my file to make it easier on the cashier and myself when trying to leave the dealership. Staff is usually rude when I call to ask a question and if it wasn’t for my oil changes being included with my contract I would never come back.
Service is great, but wait time could be a litter better
Mr. Taylor was very helpful and professional
Vehicle was taken twice for a problem which was never solved or even noted the first time taking vehicle. Useless of paying extra for warranty on vehicle if repairs are not always covered. Dealer just has a bad reputation with me. Cant trust dealer with my vehicle anymore.
German was very attentative and polite
He resolved the problem. ONSTAR needs improvements, they told me it was dangerous to drive my SUV I just got fixed at WIN chevy and I had NO oil! I rushed and got an oil change. Turns out I had plenty of oil. Nothing wrong with my breaking system either. No dash alert. WIN changed a sensor and onstar didn’t record that.
ONSTAR is useless now, I think General Motors sold it, or revamped it for the worse.
I’m still hearing clicking noise as I drive and turn and a whistle sound coming from the driver side front end. Not sure what it is I took it in 3 different times and still nothing got fixed.
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