How quick they found the problem and fixed it
Mr Vasquez was very knowledgeable, and explained everything quiet clearly!!
Pretty good service German was helpful also took care of all of my issues I was satisfied with the service and help given by german
Carl and John (Service and parts manager) r the only WIN employees I will interact with. After the purchase fiasco at WIN I doubt I will return to the dealership except for Corvette specific problems. Penske will get all non specific service business. B assured I have been in contact with GM, Chevy and Corvette Conceirge regarding car purchase and defective part replacement. Charles is the only employee who cared once the deal was done. Almost 30K over MSRP...and no follow up from anyone on the sales side.
It seems like service/ maintenance fees are escalating. If the sales person would have explained prior to purchase that maintenance fees would average $500+ every oil change-two years after owning vehicle, perhaps I would not have purchased this vehicle. No call
back necessary, just voicing my concerns.
After I got my vehicle back the engine light came on
Alberto Guzmán very helpful guy! Got me in and out fast .
Alberto was very polite and knowledgeable about what needed to be done ? I was in and
Out quickly
But didn't wash car
I’m truly happy that I’m a part of the Chevrolet Win family, thank you so much for taking care of me and Chevrolet trax.
Alberto has great customer skills and communicates well with updates I was completely satisfied!!!! Thank You????
Thanks to you! Good service!
5 plus hours to pop the tail gate back into place was ridiculous. We should have been told you didn’t have enough staff that day to service my vehicle for over 5 hours. When you allow a “waiter” we don’t expect to wait in a chair in your driveway all day. I did appreciate Gerardo didn’t make up an excuse and told me he fixed it himself because after 5 hours it still hadn’t been looked at. While not acceptable service at least your people are honest.
I appreciate the service..
Mr. Vasquez was very helpful and Im very satisfied with the service. Very polite and professional. Hapoy with his service!
German was great as always!
It was an excellent service
Isidro did a great job keeping me apprised of my cars status but most importantly he was responsive and prompt with all my questions and inquiries. I have been a long time customer and this was one of my better experiences
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