Matthew and staff provided exceptional customer service. Very friendly, efficient, & helped eased my anxiety by providing helpful & knowledgeable oil change information regarding my Genesis 80. I have taken my car to the Hyundai dealership in Weatherford where I purchased it from in November 2020 for an oil change. Matthew and staff allowed me to feel comfortable taking my car to them for the first time. And I will definitely be back as this is now my new location for oil changes. Thank you!
I’m likely a Hyundai owner for life. When my car broke down (Sonata) I didn’t feel as though I was out there on my own. By phone Matt was calm and encouraging. He and Eric (my long-time favorite) got right on diagnosis and I was delighted to learn the problem was covered by the company and they had a loaner for me. I have two friends, a Kia owner and a Nissan owner whose mechanics took almost 2 weeks (the Nissan ‘s problem never did get resolved) and they were forced to rent cars or depend on rides. I’m a happy customer.
I was satisfied with with the friendly staff and service.
Very efficient and friendly
Matt was welcoming, thorough and friendly. He explained everything.
Process was fast and easy. Thank you.
Thanks for putting my inside air rim back around the inside of my door that was knocked out by my mom's dog.
Advisor was courteous explained what was done, and why and service was fast
Matt is always very helpful. His professionalism and knowledge of Hyundai products is very hard to find these days. I appreciate the service staff at Star Hyundai. In the two years I’ve been coming to this location, I have not been disappointed.
Emailed me back three times; called as asked by me before doing any extra work.
Matt and the service dept is GREAT!! They always do a good job in a timely manner. Everyone there is very nice. I feel fortunate to have such a great place to take my Tucson.
Even though I was late due to another appointment, Matt got my vehicle in as soon as I got there.
He not only programmed the new key fob and did the scheduled oil change, he fixed a slow leak due to a nail and answered a question I had all in a timely manner
He was very polite, knowledgeable and never made me feel he was rushing through the job
This was the first oil change for this vehicle but the first two oil changes on on my 2022 palisade (which regret buying in San Angelo and not from y’all)
I had done in San Angelo because it was closer
We also bought my husbands 2022 Ram 1500 from y’all June before we purchased our Grandsons Elantra from y’all in September of this year
From now on we will be getting our service done at your location
Thank you
Kay S
Outstanding customer service and timely results.
Matthew is always very pleasant and helpful.
Eric took great care of me and I appreciate my Star Hyundai maintenance team!
Always do an excellent job
I was disappointed to find out that my wipers needed replacement. I used my wipers first thing this morning and they were fine. Nothing wrong with them. No tears, no rips at all. I was told that they need replacement because they magically have tears and rips on them.
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