I don't know who was directly responsible but when I went to pick up one tire was 20 psi the other 13 as on the screen as soon as I started driving in the parking lot. I requested it to be fixed before leaving and I thought all was well after. So I was driving home to sweetwater on the highway and halfway there i got a ding on the tire that had previously 13psi was back down from 40 to 26psi. And was dropping quickly, found out one of your mechanics didn’t account for a sharp 3inch screw and was lodged in my tire. So 0/10 for possibly killing me on the wet I-20 that is disastrous to drive on a good day. Also for lengthening my day and more money spent sending my car to get in working order.
Mr. Moreno is always helpful
Great team. Very professional, estimate of cost and time was spot on. I will bring back again for my next service.
Matthew was very helpful and answered any qeustions we had.Took care of our vehicle in a fast and professional way .
I am always well pleased with the service team. Matt is always welcoming friendly knowledgeable and I trust his diagnosis with my car. I hope this feedback is well received to management please know that I appreciate your service department and I am a customer as long as I am a resident here in Abilene. Thank you for making me feel welcome and helpful. Matt has always been the reason I will continue to come back. Thank you!
Matthew and the staff at Star did a fine job. And helped me with broken air conditioner. Super service from start to finish.
Thanks again for the fast and friendly service!
Thank you for all you do to keep my vehicle running smoothly
Matthew and Eric always treat me great
Matt is helpful, as always, with my 2022 Hyundai Sonata. Most courteous and competent in his job. I feel respected as a client in his service department.
Great job in a timely manner.
Courteous as well!
What a difference the alignment made, thank you!!
The service department was very helpful and accommodating to my schedule and service needs.
Great customer service. Everything taken care of quickly and efficiently
I was happy to receive a rental while they fixed my car.
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