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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2706 reviews 67%
4 star 894 reviews 22%
3 star 92 reviews 2%
2 star 203 reviews 5%
1 star 174 reviews 4%
Review Us
Ouse M.
1 out of 5
3/3/2020
Charged me twice for a diagnosis and didn’t elaborate in detail what was wrong with my car. Also tried to tell me I needed a new serpentine belt which was changed four months ago by Toyota
Francesca C.
5 out of 5
3/3/2020
Jason was very professional and helpful.
Charles B.
5 out of 5
3/3/2020
Everything was great!
Rose B.
5 out of 5
3/3/2020
We are very satisfied with your work
Richard S.
5 out of 5
3/1/2020
Thanks Frank! Great Job!
Victor M.
5 out of 5
3/1/2020
Chuck was friendly, understanding and responsive to all of my vehicle concerns. He represents Toyota service very well.
Charles J.
3 out of 5
3/1/2020
I'll respond.
Sharon F.
5 out of 5
3/1/2020
When we arrived at NTW we were greeted by Dave with a smile and a very professional experience! He explained the whole procedure and gave suggestions on additional services that were available! We felt like we were in the best of care when we had our Honda serviced! From this experience we won’t go anywhere else to take care of our vehicle! High five to Dave! He represents NTW well!
Hino Motor.
5 out of 5
3/1/2020
Very friendly and very knowledgable with my questions. Reviewed what was done to the vehicle. THANK YOU DAVE!
Dana O.
5 out of 5
3/1/2020
My car was done in a timely manner with great service
Sharon W.
5 out of 5
3/1/2020
Dave is super friendly and thorough
Kevin F.
4 out of 5
3/1/2020
Had to ask for a car wash. Doesn't look like it was vacuumed..
Silas N.
5 out of 5
3/1/2020
Good service
Bruce F.
5 out of 5
3/1/2020
Took great care of me. Made my service experience easy
Cara C.
5 out of 5
3/1/2020
Professional and perfect, as usual.
Catherine V.
2 out of 5
3/1/2020
I sent an email to Brandon Lawson with my concerns.
Kathryn M.
5 out of 5
3/1/2020
Taylor did a super job and provided excellent customer service! Very knowledgeable, efficient, courteous and customer focused.
Eugene H.
1 out of 5
2/29/2020
I had a problem with a seat after installing a heater in it. The job was left unfinished.
Tracy B.
5 out of 5
2/29/2020
Thank you so much. You guy always do a great job. Thank you again. You take care all of our needs. The car looks good after you finish the work too.
John W.
5 out of 5
2/29/2020
David came out to the service bay right away and took great care of my car.

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