Luis was excellent and I’d love to work with him again next time we bring our vehicles in. Communication was great and everything went smoothly.
appreciate picking and dropping off the vehicle
Thank you to CHERYL and Jim (service tech), I appreciate their confidence in being able to find the problem /diagnosis on land cruiser. They showed the care towards me and excellent communication. Everyone has always been courteous, one reason I continue to go to Newark Toyoto world.
Very friendly, helpful, and communicated effectively thanks for being such a big help
Luis kept me informed and made getting my car back simple. He was pleasant and helpful.
To whom it may concern,
Cheryl was extremely pleasant and very committed. Even with these restrictions of hours due to coronavirus, she provided very quick and complete responses even when she was out of the office. It was a pleasure to work with her and Derrick and I will be taking my vehicle back to Newark Toyota World for future service as a result.
Very Respectfully,
Mark Curlett
Luis was great today. He understood what I needed and was very nice. I also appreciated that the staff took the time to sanitize my vehicle.Overall service always keep me coming back!
Getting the car checked and repaired was a very fast and easy process. Dave kept in good communication with us about the timing, and everyone there was efficient and very nice.
Luis went over and above to make sure I got the needed services to keep me safe on the road!
Cheryl Gephart was very professional & cooperative.
Luis was great! Kept me informed about my vehicle recall, took care of the issue and kept in contact through the entire process! Thank you Luis! Stay Safe!
The service was good and very respectable professional in quality.
He was definitely courteous and informative! Great representation of Toyota.
Always enjoy the excellent service and support I get from Newark ToyotaWorld! Keep up the excellent work!
When I received the recall notice I was very concerned. This is my first Toyota and I have owned it only 2 months! Brian explained the recall. He emphasized that Toyota wants to assure the safety of their cars. The service would take about an hour. He was very reassuring. My car passed! Thank you Brian !
Service was quick and staff was friendly, welcoming, and helpful. Keep up the great work.
Always a great experience when I go for my car check ups. They always have great service very polite and very timely.
Prompt. Answered all my questions with patience. Very good job.
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