She was especially friendly and helpful. I asked if I could possibly wait the two hours for the airbag install and she said she would get it done for me in that time. And she did!! Saved me two Uber trips. Thank you
Broken key . Tony R . Processing was good. And Service Mgr.(Mike) was outstanding in resolving key issue. I will bring my 2017 tocoma back for regular service.
Good service! Thanks so much to the team and Micheal from service! Looking forward to next time!
The service provided was good. I would have liked for it to have cost a little less. I wasn’t aware the additional ToyotaCare I purchased had lapsed and with pandemic I wasn’t expecting today’s 5 K service to cost $250. Ouch!
Took WAY too long for an oil change
I really like the service advisor NGUYEN but I can’t spend more than 3 hours for an oil change
Very courteous and professional.
Melissa is always helpful and efficient when she sets me up for my routine tune up. She gives me details about the service/repair so I assume she has a good relationship and communicates well with the service crew. We love Melissa - she is awesome!
Your guys are doing good job. Keep doing the same, don’t change.
Melissa was very efficient, professional and communicated every step of our service.
Great experience.
Thanks
Gracias por la atención brindada
It would be nice to get car wash after a service .
The service itself was fine but following the service, the valet brought the wrong car up (not that big of a deal, I understand mistakes happen) but when my car was brought up, it wasn’t washed. I’ve been having my service & maintenance done at Elmore Toyota every 6 months for 5 years and it has ALWAYS been washed following service. I was very disappointed.
Everything was ok
It was in time , I didn’t have to wait.
Duy is amazing.He makes it easy for me to understand everything my truck needs.
The quick and efficient service is always wonderful. Elmore does give customers the best in service.
Super easy to talk to made you feel at ease
Very friendly made me feel welcome thank you Chris
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