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Real Reviews From Verified Customers

Service Center Review Summary

5 star 853 reviews 71%
4 star 206 reviews 17%
3 star 23 reviews 2%
2 star 64 reviews 5%
1 star 48 reviews 4%
Review Us
Francisco G.
5 out of 5
5/22/2020
Thank you for the welcome! Kindness and helpfulness of the team. They where so generous with time and details.
William D.
5 out of 5
5/22/2020
Great job
Johnathan G.
1 out of 5
5/21/2020
My car sat at dealership for a week with no service done to it! I was told I had to return the rental and take my car back till part arrived Even though the car is still under bumper-to-bumper warranty. Please advise
Edenilson G.
5 out of 5
5/21/2020
The best services and evebody verry friendly.
Jose V.
5 out of 5
5/21/2020
Good service
Velazquez J.
5 out of 5
5/19/2020
Mike is awesome, great customer service! Thank you Mike!
Jose M.
5 out of 5
5/17/2020
No comments
Maria G.
5 out of 5
5/16/2020
The treatment I received from Servando was excellent. He was keeping me informed on the progress of my vehicle’ s service needs.
Carlos Z.
5 out of 5
5/15/2020
Mike is a good service advisor I highly recommend going to him when it comes to getting service done on your car
Willard W.
5 out of 5
5/14/2020
The service was handle quickly and completely. Will follow-up on the recommended service items promptly.
Teodoro G.
4 out of 5
5/13/2020
Tienen un buen equipo de trabajo, Gracias.
Jovanny N.
5 out of 5
5/13/2020
Great service, will definitely come here again.
Nancy A.
5 out of 5
5/10/2020
I am very happy with the services I have received! Stay safe!
Leonardo R.
5 out of 5
5/10/2020
Wonderful customer ,, he was very professional and answered all my questions and needs
Luis R.
5 out of 5
5/10/2020
Excellent service
Kamar B.
5 out of 5
5/9/2020
Thank you for the service! Mr. Gonzalez was a tremendous help!
John S.
5 out of 5
5/8/2020
I was completely satisfied with services rendered and Adrián was perfectly professional. I will keep coming to Central Ford for service on my vehicle.
Maria B.
5 out of 5
5/8/2020
Good customer service thank you
Myrna G.
1 out of 5
5/7/2020
There was a recall on the software and a had brought in a class action lawsuit postcard that was sent to me I'm stating that I would just need to bring in my car to the dealer and they would update the software at no cost and dissent the department that does the repairs denied me that service and they refuse to update the service I also had a suspension issue where my car is lopsided and that was completely ignored when I brought the car in. Had also brought the car in for an electrical problem because the car completely shut off and the battery drained and not even one month later I had to bring in the car again for another electrical issue and I was charged again for it
Gabriel M.
5 out of 5
5/7/2020
He was very kind and helpful. exceeded my expectations I am very grateful

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