Excellent communication. Jackie is an ASSET to your dealership---positive attitude towards customers, friendliness, knowledge and always helping. Goes over-and-above making sure her customers are satisfied when leaving dealership.
She took care of everything that I needed to have done on my Volvo
Service team was very helpful ????
Jacqui was great to work with and Ian the tech a great job.
Jackie has been very helpful. I am impressed, with her Volvo product knowledge.
Jackie is a keeper and represents Volvo like a pro !
She Always follows through and gets it done ! Thank You
This dealership was great!
Great service and attitude! Very pleased!
Herbert did an excellent job of keeping us informed during our visit. All the work was done in a timely and professional manner, and the vehicle cleaned nicely at the end - thank you.
You are the first to balance and rotate the tires on my xc90 and you got it wrong. We brought it back and your response after doing the balance again was the tires are cupped? You ruined the tires on my car and tried to blame it on a previous rotation which had never been done. As far as I am concerned you owe me a new set of tires. This car has 20k miles and drove and rode beautifully before you touched it. Now it rides like a broken down 20 year old hunk. There are at least 3 Volvo’s on my street and they are new to FL. I will be letting them know about your service. Oh and you initially charged me 300.00 to rotate and balance. Had we not called you would never have corrected this. I cannot refer you to anyone and I will reach out to Volvo
This Dealership has always been upfront with their assessments of the vehicle needs and performs the repairs needed in an expeditious timeline.
The costs of repairs is fair and I have been happy with service department for their promptness. Jacqueyln Pfeiffer has been my service representative since I have owned the car and has always treated me with respect and truthfulness whenever I have had to have the car serviced.
Job hasn’t been completed therefore at this time i can’t comment only that i was very satisfied with the way Korge handled my problem
Jackie is always amazing! I feel so thankful to have her every time I have any concern about my XC90. She is helpful, kind and knowledgeable. Thank you, Jackie!!
Got the job done in a timely fashion
Air bag was replaced to my satisfaction. Cost to replace the trunk module was extremely high.
Everything was good
Thank you for the good experience
I appreciate Jacquie's thorough explanation of the service. She's pleasant and efficient. I like the messaging regarding the vehicle status and appreciate the complimentary car wash this time. I hadn't gotten one during the previous 2 visits.
The Technician did a great job - thank you!
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