Jace and the entire service team were outstanding, professional and very attentive. I always remember Volvo for the customer service throughout the years from my father having one, was a big part of me buying one, and I'm happy to say Jace and the team were up to par of the high standards that I habe come to expect. 10/10.
I returned for the same issue a week later communication was weak. Multiple texts from your site contradicted each other. Not happy after three xc60’s.
Always very accommodating
Jacquelyn is the best!!!!
Top notch and efficient service
Jacquie is outstanding and an asset to McGrath’s Volvo.
The service was excellent and when I ready for a new car I will definitely come back to you
Jacquie was very professional and delivered excellent customer service.
Great service , kept me informed on everything
Very friendly and professional. Kept me posted on what was happening
Juan was very accommodating and I scheduled another service in 2 weeks. I was told an hour of service by a female when I called as I needed a car loaner...told wouldn't need one as only an hour. I left over 2.5 hours later. Had errands to run and was significantly late. Only had the 30k mile check up.
Juan was very professional
Jacky is the best you got!
Thanks for the great service
Jacquelyn has always been very professional, friendly, and accommodating.i find her very easy to work with. I saw work ethic in action. Give her a raise. She eats lunch at her desk and works late. And she knows what she is doing.
I made an appointment for my vehicle at 9:30 am. It was never brought into the shop until after 12 pm to be evaluated. All I ended up needing was a battery. I never left until 2 pm. That seems to be an exorbitant amount of time. I wondered why I even made the appointment if my vehicle was not even evaluated for over 2 hours. This has never happened before when I have had service there. I hope it will not happen again.
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