I had a very pleasant and relaxing visit while waiting for my service.
Jackie was FANTASTIC!!! The only problem I had was it was the second time they painted the tow hitch cover and still didn’t match
I was treated like a VIP!!! I hope you realize how fortunate to have Jacquie working at your dealership! She is the best asset you have to retain customers!
Very happy with the service on my Volvo C70. Jacquie is great as usual.
Friendly, helpful, and made the whole process easy!
My wait was long, but Herbert kept me informed. He did his best to get me finished as quickly as possible. Service Department was very busy.
Long wait time. Car not washed.
Jackie is simply great! A pleasure to deal with
I arrived nearly 1/2 hour early for an 11am appointment. Told advisor I would wait for car. Car didn’t even go in for 2 hours (just an oil change). I was less than pleased.
Advisor did apologize, but I’d appreciate a courtesy car next time.
Herbert was very accommodating and a pleasure to deal with. Resolved my issues promptly.
Jacque went above and beyond on my recent Volvo emergency repair
Herbert Valdez was absolutely amazing.
Far better then before.
Thanks
Herbert Valdez was absolutely wonderful! I had an 11:30 appointment and my checkout time was 4:23. It is a long time to be waiting without your car, sitting in full view and not even being taken back for a while. I had the same experience with initial diagnostic. It was not even taken back until close to 10:00 even though my appointment was at 8:00. Once back it was a few minutes on the diagnostic. This is not Herbert’s fault but is a service issue in terms of not enough technicians? too many appointments scheduled? I’m not sure. Please consider this feedback. I recently moved from CO and Volvo service was never an issue for me!
Thank you for your great service. You have always been fair and offered extra services.
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