The cover sheet with my bill said my alignment failed. I was not notified. I called the next day & was told it barely failed & they recommended waiting. I should have been notified before getting my car.
Service person could be more friendly and welcoming!!
everyone is very friendly and extremely helpful
Jesse and all the staff at Subaru consistently go above and beyond to provide exceptional customer service. It’s the reason I refer everyone to Fred Beans Subaru.
I needed to have an oil change, etc. All good.
Mark and the entire service team were very polite and responsive. Waiting area was comfortable and clean which I appreciated because I brought some work with me while waiting for service to take care of my oil, maintenance and recall issues.
Andrew was friendly and knowledgeable. I really appreciated my care was completed when promised.
Thank you!
You did an amazing job as usual. I will only bring my Subaru to you. Thank you for being excellent. Donna W
Actually I was not pleased that the part was not available when I arrived. They had two weeks to get the part. But I had to wait until they went to another dealership to get the part. I had to wait an additional hour. I drove 35 minutes to get to the appointment. They never called to tell me they didn’t have the part yet.
Jessie was very helpful and the service department did all work in a very timely manor.
I think the shuttle driver was either having a stressful day or could use some tips on being courteous.
Great team of professionals. Excellent customer communication through the entire process.
Nobody took the time to explain how my new accessory works. Even when I asked. I was expecting a better service.
Mark and the whole service team are amazing!
When someone waits for their car you need to stop sending messages that the car is ready for pick up is all. Just an FYI.
Keep up the great work!!!
The service is always great!
Always pleased with the service
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