About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 369 reviews 74%
4 star 77 reviews 15%
3 star 15 reviews 3%
2 star 18 reviews 4%
1 star 23 reviews 5%
Review Us
Russell J.
5 out of 5
6/16/2020
Thanks, guys! Great job!
Robert C.
4 out of 5
6/16/2020
Thank you for the pick up and return of my vehicle, so I did not have to wait at the dealership. I am in one of the highest risk categories for Covid-19. It was much appreciated,
Lorraine B.
4 out of 5
6/16/2020
Christophe went above and beyond being wonderful. Christophe had a driver to drive me home and to come pick me up when the car was finished.
Gerald M.
5 out of 5
6/16/2020
Jay did a great job.
Gerald M.
5 out of 5
6/16/2020
Jay did a great job.
MICHAEL B.
4 out of 5
6/15/2020
Service was great 7am appt rgt on time Tks Michael
Carmen B.
5 out of 5
6/15/2020
Great team
Vincent A.
5 out of 5
6/15/2020
Fred beans team excellent!!!!
Marielle P.
4 out of 5
6/14/2020
I would like to thank the mechanic who worked on my Focus 2000
Beverly G.
5 out of 5
6/14/2020
Jay is amazing and should get a raise immediately
Rhoda S.
1 out of 5
6/13/2020
Was supposed to be a free inspection and ended up paying $99. $32 was just to change a bulb. Will not be back
Ando S.
5 out of 5
6/13/2020
Great explanation and completely satisfied for honesty!
Scott N.
2 out of 5
6/13/2020
Called twice to find out how we could get $115 worth of parts that I don't need restocked. Got zero calls back about this. The parts were put in my vehicle when I picked it up, which I did not want. The whole experience was a disappointment. After being a loyal Fred Beans Ford customer since 2018, I am done. Plan on taking my business to John Kennedy Ford in Conshi.
Glenn P.
5 out of 5
6/13/2020
Always satisfied when vehicle is in Jays hands
Timothy B.
5 out of 5
6/12/2020
Jay made the whole process go smoothly.
Marjorie C.
5 out of 5
6/12/2020
Job well done. Thank you
BRIAN B.
5 out of 5
6/12/2020
Awesome experience, very flexible and knowledgeable. Thanks a lot!
Barry B.
5 out of 5
6/11/2020
Great service, thanks
Jay B.
4 out of 5
6/11/2020
No issues, as expected. Thank you
Stephen M.
2 out of 5
6/11/2020
Very typical Fred Beans of West Chester experience. The work took longer than expected, the communication was poor, I had to continually chase answers and the payment clerk was rude. Jay at least made an effort to get my issues resolved. Whole experience is below par for a leading brand.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.