Chris was Great !!! Very professional!! I can be difficult to deal with lol ???? Chris gets a A Plus !!
Taken care of very quickly
Completely satisfied. Professional and courteous.
Things went okay until the end with the cashier, who was rude. It was bad enough that I won’t be returning.
I have been going to Kelly Nissan in Easton for several years and have been so happy with their service that they were the main reason I was considering buying another Nissan. Just moved to the Doylestown area a couple of weeks ago, and really disappointed with what happened today. As I won’t return to your dealership, I likely won’t buy another Nissan either as I cannot drive to Easton for servicing.
Did not have to wait long for my oil change and tire rotation. Chris was very friendly and helpful.
The car is pulling right significantly after wheels rotation
I was concerned with getting my car serviced. I didn't drive much in the last 6 months but I knew I needed an oil change and tires rotated. I was kept well informed while my car was being worked on and check out was safe. Thank you. Kathleen
As Always ... extremely satisfied with the service, the professionalism of everyone, the courtesy of the staff, the cleanliness of the entire building .. & .. well, EVERYTHING !!!
Chris was very personable and addressed all my concerns. He also provided a loaner vehicle because the service on our Pathfinder took 5 hours..
The service department was very professional and kept me appraised of progress on my car and it’s needs. Check out was very speedy and efficient.
Chris Stegner was great. Kept us informed on a number of items related to both cars we were having serviced. Very quick service. Highly satisfied.
I was happy not to have to wait too long, given no shuttle available.
Worst communciati I'll n ever, and attitude given when I questioned the lack of communication. I had to call EVERYTIME The first two days to find out what was happening with my vehicle. When I asked why, i was given nothing but attitude and smart aleck answers. And i have the texts messages to prove what i am saying with the attitude.
Appreciated the fact that I got several texts from Matthew asking if I had any concerns or questions about the service.
Matt is great! So helpful and friendly. The price ended up being a little less than the quote too.. so I am a happy customer ????
Christopher has been very helpful since my car has needed a lot of service lately. He’s personable and goes out of his way to make sure everything is done right and in a timely manner.
Very professional and courteous
Handled very well by the service team and Donna!
We brought in the car two weeks ago. Car was in shop for a week while we were on vacation. Came in to get the car, both service guys at desk said they had no recollection of my car and were rude to me and the lady who was at the front desk. After receiving the paperwork and the sweet lady trying to explain what happened to my car, I asked again to speak to the service representative and calling him out by name (Chris), he finally remembered my car and situation. Fast forward a week later, car is dead with same problem call dealership and ask for a tow, Matt said we don't tow. Get Nissan roadside to tow, Chris calls me and said who has serviced this vehicle its been tampered with.... we purchased the vehicle from O'NEILL only place that has serviced it is Fred Beans since we've owned it. Hopefully fixed this time, but will be taking the car back to Warminstwr after two bad experiences at Fred Beans.
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