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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4782 reviews 68%
4 star 1271 reviews 18%
3 star 181 reviews 3%
2 star 474 reviews 7%
1 star 340 reviews 5%
Review Us
Maria L.
1 out of 5
10/1/2022
Lousy service advisor…he does not know how long will the service be done…wanted one hr as he mentioned that it will be ready in an hr. Approached him more than an hour later and went inside again to ask how long. Came back to tell me to wait for another 30 minutes. My vehicle was at your service center since 7:15am…Bryan Cruz should have been honest to tell me to go home and to wait for a phone call when it is ready. I’m not sure what time did they even started working my car…such a lousy service. Not a good advisor…
Ingrid C.
1 out of 5
10/1/2022
I waited too long for my car. For something simple that can take 10 minutes..I was asking people around nobody had an answer .
Jack M.
4 out of 5
10/1/2022
Everything was fine, give Tacy a raise!
Maximo G.
5 out of 5
9/30/2022
Thx
Kim S.
5 out of 5
9/30/2022
Alexander kept me informed on everything they did with my car his service was great and everything was done in a timely manner thank you
Deborah H.
5 out of 5
9/30/2022
Tracy was very professional in service
Judy P.
5 out of 5
9/30/2022
Great service!!!! Thank you
Nicholas H.
5 out of 5
9/30/2022
Give Zeke a raise
Hazel F.
5 out of 5
9/30/2022
Thank you.
Rich C.
3 out of 5
9/29/2022
Technician forgot to put one of my tire caps. I wish I have more detailed description written on what is wrong with my car.
Janae C.
5 out of 5
9/29/2022
Jeramie L Jones provided great customer service! Thanks Mr. Jones!
Mike A.
5 out of 5
9/29/2022
Outstanding service mr martinez. Thanks
Emma Rivera.
5 out of 5
9/29/2022
GOOD CUSTOMER SERVICE.
Charmaine R.
5 out of 5
9/29/2022
Very good experience!
Noli M.
5 out of 5
9/29/2022
No comment
Muhammed N.
5 out of 5
9/28/2022
Excellent
Heriberto Sarmiento.
5 out of 5
9/28/2022
Gracias a Bryan tambien que me ayudo hoy. I really appreciate it
Kristine F.
1 out of 5
9/28/2022
I honestly feel like my car was tampered with when I brought my vehicle in for an oil change a few days prior. How is it that my check engine light didn’t go off until after I brought my car in to this location for maintenance. $233 for a new gas cap is ridiculous. I won’t be bringing my vehicle back at this location ever again and will be telling friends and family about my experience.
Roberto A.
5 out of 5
9/28/2022
Tnx for the service is very good
Amber S.
5 out of 5
9/28/2022
Excellent services. I would highly recommend to others to Carson Toyota

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