Very pleasant and went over everything that was done to my car
Adam was really knowledgeable and able to answer questions I had, was beyond friendly and really made for an enjoyable visit. He really made the appointment that much better!
My first visit to Priority for any service needs and it exceeded expectations. Donna was super helpful in explaining the process and made me feel at ease! Had to have been the best service experience I’ve ever had!! Thank you so much Donna and the whole Priority Service Team!! I appreciate all of you so much!
Thomas S
I spent 3 hours waiting for a service that couldn’t happen due to a missing part. I was given a rental car when told they could reschedule me for the next day. I paid for a few things that were completed, and sadly that’s at a loss for me as I ended up trading in the car.
I will only come and work with Donna. I trust her and she’s on point and honest.
Very pleasant yo deal with. Great customer service.
I was traveling from North Carolina to Pennsylvania when my car broke down in Virginia, I had no where to go so I went to Priority Honda and they were able to get me in and help me get home. They were life savers and I don’t know what I would have done without them. Thank you to everyone at Priority Honda.
The customer service was bad from Donna. Think she was having a bad day. I felt not valued. I'll return though. Just wasn't a good experience.
He needs a raise. Always wonderful, honest, and trustworthy
Oh man where do I begin from the moment I walked in the service area and Adam and my eyes met it was love at first site. I was desperate to find out what was wrong with my vehicle and Adam solved all my issues i from the diagnostic to the car being fixed kept me up to date. I will not go to any other other Honda and cheat on Adam because of this guy I will be a lifelong customer and Hampton Honda.
Michael treated me with the typical great customer service.
When I talked to Adam Harrison on Aug 4th at 3:09 pm he brought up other services he recommended my car have. During our discussion he said he would take $90 off my service price for being military. Paid my bill got home and looked over everything and noticed the discount he promised was never applied. I would like to get that $90 refunded back to my card. Adam was nice and friendly. But unresponsive to text messages even though it is communicated that is a way we can communicate with you all during the service. But it was not being true to his word and when I texted him about it he didn't reach out or respond to correct the error.
Donna is a wonderful asset to your team. She’s professional, thorough land straight forward. Even though my car had several issues, Donna stayed on top of things and kept me informed at all times.
Excellent service provided.
Donna gave me 5 Star Service,matter of fact that was the best customer service since I have been coming there to receive my periodic service for my car.Of course if it wasn’t for the great service I got from John Figueroa when I bought my car. I wouldn’t have had the opportunity to give my evaluation
Professional and friendly customer service
state inspection scheduled for 8:30 took over 2 hours. Is that normal? Was hoping since 8:30 is pretty early there would be no backlog.
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