Wyatt was so very helpful and did his diligence to figure out the issue with my car. I had towed my car in early morning and the issue was fixed within hours. Also I called in the middle of the day requesting for an oil change. There was also a recall for my car which was checked as well. All was done by that evening and I was able to pick up my car at end of day! Excellent service at Orange Coast Nissan!
Wyatt was great. I appreciate his help ordering Ubers for me. Will be back thanks to Wyatt.
Jamie was very professional and considerate with our issues. She made us feel comfortable taking our Nissan vehicle to Costa Mesa. We will continue taking it there for regular maintenance.
1. I found out through my dash cam it took over 45mins after job was completed to driving to the front. Yes I have proof.
2.The 27 point "inspection" is useless. It basically follows the suggested manual of when to get services done. No one actually checks if said services are actually needed and if I didnt make a service there, the said service is marked as RED which means needs to be done. Straight up uselessly.
1. I found out through my dash cam it took over 45mins after job was completed to driving to the front. Yes I have proof.
2.The 27 point "inspection" is useless. It basically follows the suggested manual of when to get services done. No one actually checks if said services are actually needed and if I didnt make a service there, the said service is marked as RED which means needs to be done. Straight up uselessly.
Really liked my first visit. Marlon was an awesome service advisor. He did not pitch to me unnecessary BS services unlike they did to me at Universal City Nissan. He only made future recommendations after the service (oil change/tire rotation) on my car was done, which were reasonable. Greatly appreciated the approach. Wish I could always go back to Costa Mesa Nissan but I live in Glendale and circumstance made it more convenient for me to take it to Costa Mesa Nissan yesterday.
Bryan is very heplfull he knows about his job I give him an 10 im very happy with his help.
Excelente trato y muy profesionales todos
Service was great and Mr. Martinez was very kind.
My breaks are still making noise when I back up
Took a little longer than I thought. Work was completed & car came back very clean & even vacuumed. That was extra special to me. Service personnel were very friendly & helpful. ????????
Marlon was very friendly and efficient.
Maya is very friendly and professional...I will recommend her to all my friends with a Nissan!!
Excellent service every time I take my car to get serviced.
Thank Mr Applebury,for your Professional Assistance.I came in at noon to have my truck service.I told Mr Applebury I needed a ride to the DMV.he said sure no problem, within minutes he told me Ubber is on the way.I was able to get on time for my appointment,I thank you for the very professional Customer Service.
I had a lot o issues in my truck and nobody took the time to explain
Marlon was my service advisor and was really helpful in answering in all of questions. He pointed out a few things my vehicle might need but didn't feel any pressure. I'll be definitely coming back to Nissan of Costa Mesa
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