Van Hyundai Auto Repair Service

He was awesome and took care of my car needs today. I can't hold my past experience against him. He actually restored my faith in this location cause I was ready to drive 20 min to a different location based on my last experience. He was awesome.

Only got part of problem repaired.

Phil was great. Just enough upsell without being pushy.

Very satisfied??

Very nice and friendly!

Always great service and friendly staff

Very professional and knowledgeable ...Cody

I and out in time quoted. Very satisfied

Mark along with everyone at Van Hyundai have always been above and beyond. Great dealership. Great Staff. Hes a great addition to the team

Thank you . Great service

When we purchased the car we were told we got free oil changes for 3 years. When my son brought the car in for the oil change today they said since the car came off the assembly line before Feb 2020 that didn’t apply to us. The vehicle is a 2020 model so it shouldn’t matter WHEN it came off the line. When my son questioned it we were told they would honor the free oil change and tire rotation but when they were done they charged him for the tire rotation. I was planning on trading my vehicle in next year for a Hyundai since I liked the sonata I used to have but I will NOT be doing any other business with Hyundai. After we’ve paid on my sons car for a year I plan on refinancing with my bank so We don’t pay Hyundai any extra $. VERY DISAPPOINTED IN HYUNDAI AND VAN HYUNDAI.

Justine was great.

Great service!

Cody was great to work with.

First of all- your entire team is a blessing. I do not know that I have EVER had a service rep who was so considerate, attentive, transparent- who had as much CULTURE as Mark and VAN HYUNDAI. My wife's uncle is the sales manager at Freeman and has been for years- So we typically go there. We did not intend or plan to meet with Van Hyundai- but due to an unfortunate event on 35, our daughters car came to a stop beside your shop. It was late at night when she hit a dog- after it had been hit by the car in front of her- doing a ton of damage to her car. Our Daughter had a horrible 2020- totaled 2 cars- not her fault-none the less we had to put her in a cash car. I was lucky to find the Elantra she has now- and only 10 days after her having the car- this happened. I was at a loss- of money, emotions, etc. What else could go wrong for our daughter. Based on what I saw and experienced- Van Hyundai- is about Culture- (I work for a company -Convergint - also in Carrollton- and we are all about Culture- that is what is at the core of our company and success. I cannot tell you what your kindness -transparency, and overall CULTURE - has done fore me and my family. Thank you - is a start. You have a new customer. Thank you- again. MARK RAMOS IS AN AWESOME PERSON- AND A GREAT ASSET TO YOUR COMPANY. Thank you to your entire team. Conan R

Nice guy, got me in and out in a couple of hours. All done as expected

Very responsive and helpful

Absolutely satisfied

Jenifer was friendly and helpful with my request did the job accurately.

I’m in my second year with the Hyundai family. Excited to continue with the last repairs that are needed on my vehicle and I want to thank you all for being willing to travel to retrieve the parts for my service. Wishing you continued success!