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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1390 reviews 66%
4 star 418 reviews 20%
3 star 54 reviews 3%
2 star 118 reviews 6%
1 star 128 reviews 6%
Review Us
Patricia N.
1 out of 5
5/12/2020
Two things not completely happy with today. 1) when I paid my bill via my phone I fully expected my car to be waiting on me in the service entrance. I had to wait at least 10-15 minutes for it to come out of the wash. Send bill via text when car is actually waiting on me. 2). I have a service light on instrument panel that indicates there's a problem somewhere. No one addressed it.
Donna T.
4 out of 5
5/12/2020
He was very nice & explained everything that was done to my vehicle. I was very satisfied with the service. He is an asset to your device department.
Pam S.
4 out of 5
5/9/2020
All the staff was nice and answered all my questions. It seems like they take time to address all issues.
Matthew S.
5 out of 5
5/9/2020
John Always goes above and beyond and does an amazing job keeping us updated and informed on our car services. Johns customer service is wonderful and he is an amazing asset to Toyota.
Marguerite T.
2 out of 5
5/8/2020
To tell me my battery was shot when I brought my car in only for warranty work was highly suspicious. Seemed like you were trying to generate a profit as punishment for my not usually trading with you i
Charles C.
5 out of 5
5/8/2020
Everyone is polite and helpful!!!
William D.
4 out of 5
5/8/2020
I’m very happy with my new Tacoma. Everyone at the Toyota dealership has been wonderful, especially Rockie Doggett. Would recommend anyone looking for a new vehicle to visit Toyota of Danville.
Christine C.
5 out of 5
5/7/2020
Logan was very nice and friendly.
Kenneth B.
1 out of 5
5/7/2020
I have another car. When I took it last week to be serviced they covered the steering wheel and the gear shift with plastic and the door handle. when they gave my keys back they wiped them off with disinfect where I could see than. You know there is a virus going around. I had a mask on but I didn't see any buddy with one on.
Amanda D.
5 out of 5
5/7/2020
My service guy was awesome thanks
Doris K.
5 out of 5
5/6/2020
Great service! Logan was super nice and polite. I really like the Danville Toyota. All the staff is great to work with.
Mark O.
5 out of 5
5/5/2020
Outstanding service!!!
Michael S.
2 out of 5
5/5/2020
Service on the car was fine. Was disappointed that service staff that we felt with weren’t wearing masks or gloves.
Steven L.
2 out of 5
5/3/2020
Not satisfied with the service I received. Truck wouldn't start when I tried to pick it up.
Muhammad M.
4 out of 5
5/1/2020
Quickly done. Also they fixed the truck hatch spring that would keep the trunk up, many thanks for doing that with out me even mentioning I needed it fixed. It was simple for them to do but something I didn’t know how to fix
Rickie C.
5 out of 5
5/1/2020
Good job guys
Bankman S.
5 out of 5
5/1/2020
Everything went quick and there was good customer service.
Rodger W.
4 out of 5
4/30/2020
Excellent experience today. This is the first vehicle I gave purchased from the dealership I hope to do business in the future with them
Joshua M.
5 out of 5
4/30/2020
Job well done. Thanks
Earle S.
5 out of 5
4/29/2020
As always, awesome job Chuck, thank you

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