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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1387 reviews 66%
4 star 418 reviews 20%
3 star 54 reviews 3%
2 star 118 reviews 6%
1 star 128 reviews 6%
Review Us
Charles H.
5 out of 5
1/29/2025
Good and fast service
Mandy G.
2 out of 5
1/27/2025
A little disappointed in the attitude Saturday. I was told Tuesday when I called that a simple diagnosis of the check engine light could be done to determine why it is coming on and going off- when the car was ready, the young lady said it wasn't going to be done, too bad, no one there to read a code, call and set another appointment. Very dismissal. Car wasn't washed, I had to ask about filters, and such as nothing was gone over with me. I know it's busy, I waited 2 weeks for an oil change- I know there are not techs to fix major things on weekends- but....expect a little better from the service team
Karen S.
5 out of 5
1/26/2025
Thank you
Melissa W.
4 out of 5
1/25/2025
Appreciate everything Lauren does for me!!!!!
Angela G.
5 out of 5
1/25/2025
Jose is always so kind and positive. He’s part of the reason it’s a Great Day at Toyota of Danville
Alice F.
5 out of 5
1/25/2025
Thank you for your service. Everyone has been more than friendly I appreciate it all!!
Janet N.
5 out of 5
1/25/2025
Was a very nice experience you get treated like a valued customer very very pleased. Thank you you so much.
Frank E.
5 out of 5
1/23/2025
The guys in the service department were wonderful as always! I never take my car anywhere else for needed work or maintenance!
Dona W.
5 out of 5
1/23/2025
Respect communication and reminders. Thank you
Christopher D.
5 out of 5
1/22/2025
This was my second scheduled service visit. Both times,Jose and the team took great care of me. Keep up the great work!
Dixie A.
5 out of 5
1/22/2025
Thank you. Job well done!
P Doreen.
4 out of 5
1/21/2025
Costly these days.
Karla S.
5 out of 5
1/20/2025
Thanks so much for helping me out with my emergency. Forever grateful!
Jamie M.
4 out of 5
1/16/2025
Lauren provided excellent customer service. We called her with an issue and she acted quickly so that we get our car back next day.
Patti K.
5 out of 5
1/16/2025
Amazing service team
Stan W.
5 out of 5
1/15/2025
Easy in and out. Appreciated!
Michael T.
5 out of 5
1/15/2025
Courteous and professional service
Keely S.
4 out of 5
1/13/2025
He was very kind and helpful. He got my tire fixed the same day when I thought it wouldn't get done until Monday due to coming in on a Saturday without an appointment
Jake J.
1 out of 5
1/12/2025
After said service was done, I had check engine light flashing after pulling 30 ft out of your lot, then the truck sounded horrible and the rear end was bouncing or had a lot of vibration, there was also a traction control light on the dash that wasn’t there before it was brought in for service and idk why it’s on there because I haven’t touched the traction control button at all since I’ve had the truck, all these issues and I haven’t even put 500 miles on the truck yet.
Dana D.
1 out of 5
1/11/2025
My appointment wasn't even covered by the service contract. They charged me full price for diagnostic.

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