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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1387 reviews 66%
4 star 418 reviews 20%
3 star 54 reviews 3%
2 star 118 reviews 6%
1 star 128 reviews 6%
Review Us
Tracey N.
5 out of 5
5/1/2025
I love this team. They are ALWAYS great to me.
Rhonda C.
5 out of 5
5/1/2025
I was happy with the service I received.
Luca G.
4 out of 5
4/30/2025
Good job give him raise
Maria G.
5 out of 5
4/30/2025
thanks for you guys. You’ve done a great job.
Richard L.
5 out of 5
4/30/2025
Good job.
Jacqueline H.
5 out of 5
4/29/2025
Your service staff are all excellent. I appreciate them taking time to explain the process.
Brenda D.
5 out of 5
4/26/2025
Jose explained everything that needed done and why. He was very helpful.
Robert T.
2 out of 5
4/26/2025
The individual handling my maintenance was not very nice he was overwhelmed by to many things coming at him at once I think he is a good person but don’t use a strong voice or language at me I don’t like being treated that way because it creates a reaction that I don’t want to bring anything else to your business
Joshua A.
2 out of 5
4/26/2025
Nothing like coming in for a recall you have to pay for . I will never come back to Toyota of Danville again. Especially the service department that has **** me twice on the same vehicle.
Joel C.
4 out of 5
4/22/2025
Jose does a great job looking after my tundra and my wife’s Highlander we both appreciate him a lot
Candice C.
1 out of 5
4/22/2025
They did not fully check my car to see what was wrong with it. Ran a diagnostic on it and that’s it. There a mechanic shouldn’t they be checking other things as well. And the warranty I bought from you is garbage. So I had to pay for that it was not covered . My husband and I and my son have bought 5 vehicles in 12 years I promise I’ll never buy another. I’ve had to replace the brakes and rotors the 2 nd day of having the car . Your shop said it was just dirt. Took it to a brake shop and ithey fixed it Cost me 500 dollars. I’ve had to replace 3 tires and 5 lug nuts. Warranty covered nothing.
Eric M.
5 out of 5
4/17/2025
Service was great as always. Thanks!
Blake C.
2 out of 5
4/17/2025
They kept rotating my tires every oil change without aligning them or telling me they didn’t align them so now I have wore through a set of tires in less than 6 months. They act like it’s no big deal and I should’ve known that. How would I know that they were rotating without aligning?!?! I am not a mechanic.
Amanda B.
5 out of 5
4/15/2025
Always a great customer service experience.
Kayla C.
5 out of 5
4/13/2025
Fast and excellent service as always!
Nello F.
5 out of 5
4/12/2025
Yes very excellent service he is very excellent in service great job.
Adison K.
5 out of 5
4/11/2025
Very quick service! Super helpful and explained the new paperless process and the videos were awesome!
Esther Q.
1 out of 5
4/10/2025
I still have to take it back to get parts fixed that should have been fixed in the first place...
Nolan Z.
5 out of 5
4/9/2025
Jose kept me updated on the progress of my truck. It was completed quicker than I thought. I was expecting around three days with insurance and parts. Thank you Jose and Toyota of Danville!
Kenneth H.
5 out of 5
4/8/2025
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