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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1387 reviews 66%
4 star 418 reviews 20%
3 star 54 reviews 3%
2 star 118 reviews 6%
1 star 128 reviews 6%
Review Us
Bruce B.
5 out of 5
6/5/2025
Clifford was very thorough and professional in explaining what my vehicle needs.
Gary R.
2 out of 5
6/5/2025
I thought my service would be around five hundred dollars and it ended up being over eleven hundred.
Dana D.
4 out of 5
6/4/2025
Always very nice and professional. Let's you know exactly what's going on with your vehicle with no added pressure which is much appreciated which brings customers back. Thank you again!
George S.
4 out of 5
6/4/2025
Danville Toyota is a complete package from sales to service.
Kara L.
1 out of 5
6/3/2025
Very poor communication. Only received information when I made a phone call. Received the car back with more problems than when I dropped it off. Dashboard was full of sensor and hazard lights that were not on the vehicle at time of initial drop off. Quality of repair was poor based on needing to make an appointment with another dealership Immediately for my own safety. Unable to drive vehicle due to anti antilock brake system and other hazard warnings telling me to get it checked immediately as I drove off the lot at the Toyota dealership. Did not try to resolve issues, but recommended me taking it somewhere else or bringing it back another day. The dealership had it for over a month to replace the transmission which they had for two weeks to install.
John L.
5 out of 5
6/3/2025
My first service experience. Job was completed in a timely and professional manner. No complaints
Gerald R.
5 out of 5
5/31/2025
Good job
Terrence H.
5 out of 5
5/31/2025
Jose was excellent in answering all my questions and a total gentleman.
Brycie J.
4 out of 5
5/30/2025
Jose Nunez was very professional and straight to the point outstanding job will continue coming to Toyota of Danville because of his professionalism and making sure I was taken care of before I left.
Marlene R.
5 out of 5
5/29/2025
Jose was kind, courteous, and knowledgeable
Kathleen D.
2 out of 5
5/29/2025
There was confusion on the appointment day.... it did get completed though
Kenneth E.
4 out of 5
5/25/2025
VERY KIND
Bryan S.
1 out of 5
5/24/2025
He lied to me about the price and wouldn't explain what it was actually for. Plead ignorance when I brought up him telling me the price originally. Truly horrible experience and horrible people. I will never do business with Toyota again, I'd rather buy a different car 12 times over. Screw Jose Nunez And every other employee in that building who stood by and watched.
Matt P.
4 out of 5
5/24/2025
Loved the video you provided.
Fred R.
5 out of 5
5/22/2025
Toyota of Danville always takes care of me.
Ruth S.
5 out of 5
5/22/2025
Good people
Sally T.
4 out of 5
5/22/2025
Thank you, Jose, for your professional service! Thank you for arranging for my ride to my house while service was being done. Everything went smoothly! The time for the service was exactly what you explained it miggt be. You are Simply the Best!
Kolleen A.
2 out of 5
5/17/2025
They forgot a filter. I have to go back.
Alice F.
5 out of 5
5/17/2025
Everyone was very helpful and polite. Thank you so much!!
**** C.
1 out of 5
5/16/2025
Long wait for scheduled appointment. Did not appreciate all the setting changes made to lights and air conditioning.

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