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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1387 reviews 66%
4 star 418 reviews 20%
3 star 54 reviews 3%
2 star 118 reviews 6%
1 star 128 reviews 6%
Review Us
Kristen M.
5 out of 5
11/25/2025
Jose has always taken such great care of me!
Patricia T.
5 out of 5
11/25/2025
Great team in Danville.
Richard S.
5 out of 5
11/22/2025
It was a highly rated experience. I got my appointment the same day I called . I was surprised that Toyota was so accommodating and when I got to my appointment it was swift and informative.
Brenda S.
5 out of 5
11/21/2025
As always, Steve was very helpful and did a great job!!
Donna T.
5 out of 5
11/20/2025
Very satisfied with the quick service. Lauren is a true asset to your business. She is so sweet & gets answers to my questions in a very timely manner.
Pamela S.
5 out of 5
11/20/2025
Lauren was very friendly. Explained everything.
Schauna B.
4 out of 5
11/14/2025
We are from SC and our service light came on. Danville Toyota agreed to service our vehicle in time of need. We appreciated the swiftness of obtaining the appointment and the friendliness we received. We can drive the car home without worry. Thanks
Mary H.
5 out of 5
11/14/2025
Everyone was polite and helpful.
John D.
5 out of 5
11/14/2025
Thank you!
Diana S.
4 out of 5
11/14/2025
Appreciated being notified that service was due on my Rav4 and then able to be scheduled in timely way. And work was completed in reasonable time frame and car wash. Perfect!
Mitchell S.
5 out of 5
11/14/2025
Great service
Larry C.
5 out of 5
11/14/2025
Great job ????
Elizabeth T.
5 out of 5
11/13/2025
Excellent service as always.
Stacey P.
4 out of 5
11/13/2025
Kyle Newnum places the customer first, he listens to the customer and goes out of the way to fully explain all viable options to maintaining our vehicle. He is a professional who truly cares about your customers. The service department as a whole is awesome. I dont usually weite comments but they deserve to be praised and awarded. Mr Stacey P
Kip S.
1 out of 5
11/11/2025
They didn’t rotate the tires correctly. They just switched the backs I know for sure. Left back to right back. Don’t know exactly about the fronts. If they were switched or not. But either way it’s supposed to go front on back and backs on front. Makes me wonder if they did the oil change or recall at all.
Tammi G.
5 out of 5
11/7/2025
Great experience!
Robert C.
2 out of 5
11/7/2025
I asked that my vehicle was to get washed. The gentleman that helped with the paperwork said it would be no problem washing my car. When I picked it up it was not washed.
Jerry T.
5 out of 5
11/6/2025
Very efficient, courteous, and professional.
Courtney D.
1 out of 5
11/6/2025
The issue was not fixed or addressed.
Susan W.
5 out of 5
11/5/2025
Polite and helpful

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