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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1529 reviews 76%
4 star 238 reviews 12%
3 star 57 reviews 3%
2 star 105 reviews 5%
1 star 93 reviews 5%
Review Us
Hector P.
5 out of 5
5/19/2020
Gracias por todo
Natalie G.
5 out of 5
5/19/2020
Herby did a great job and has good customer service.
Fernando C.
5 out of 5
5/19/2020
Herby Armando **** and Downey Nissan were great. Service and everything.
Quincy .
5 out of 5
5/18/2020
Perfect service
Nora A.
5 out of 5
5/18/2020
Frank are nice person.
Fanny R.
4 out of 5
5/18/2020
I was helped and did not wait as much as I had expected. Thank you.
Nery S.
5 out of 5
5/18/2020
very good attention
Jaqueline W.
5 out of 5
5/18/2020
Herby was completely helpful, courteous and friendly.
Roberto T.
5 out of 5
5/18/2020
None
Iris M.
5 out of 5
5/17/2020
Great customer service!
David G.
1 out of 5
5/17/2020
I requested to provide a estimate in the tires that I needed but never got it also he gave a wrong report
Alexia R.
5 out of 5
5/17/2020
Thank you
Breana H.
4 out of 5
5/16/2020
I was nervous to go to a new dealer. However, I appreciate Maury for being straight forward with me and honest. I appreciate him for following up multiple times. -thank you Maury Toro
Manling L.
2 out of 5
5/16/2020
They never fixed the problem. They just erased the codes and washed the car and said it was done. My vehicle doesn’t even have 30k miles on it and it has multiple light warning lights. Very disappointed with the service and quality of the vehicle
Leslie G.
5 out of 5
5/16/2020
Excellent service. Chris was attentive and extremely helpful.
David R.
5 out of 5
5/15/2020
Great customer service.
Juan A.
5 out of 5
5/15/2020
Always excellent service from Herby!
Angelica R.
5 out of 5
5/15/2020
They did a professional and good job.
Queena D.
4 out of 5
5/15/2020
David Fernando was helpful and explained with detail and help me understand what my car need it.
Michael M.
2 out of 5
5/15/2020
I was quoted a repair amount of $700 on Wednesday, and on Thursday the service manager was not there. The replacement service manager on Thursday quoted a higher estimate of $751. I disputed this price and the service manager ended up with a different amount of $698.97. Which I paid. Thiis Is the 2nd time I had my car windows repaired in 3 months with Downey Nissan. Not happy, will not Be buying two family cars, from your business.

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