Service Center

Real Reviews From Verified Customers

Michael P.
4 out of 5
6/23/2020
Hansel. Does a Good Job
Laurie H.
5 out of 5
6/23/2020
Jorge was very polite, attentive, answered all my questions, and made sure I was happy with everything.
Shawn P.
5 out of 5
6/23/2020
Woody gave exceptional service. Looking forward to my next service appointment.
Paula G.
5 out of 5
6/23/2020
Excellent service. Thank you.
Stephanie H.
5 out of 5
6/23/2020
Anthony was very cordial and professional. He explained everything and was very patient.
David F.
5 out of 5
6/23/2020
He was great, great attitude and super helpful
Debra C.
5 out of 5
6/23/2020
I always trust all my cars to be taken care of properly Woody is always the very best Always make sure that everything is done satisfactory if I could give him 10 stars I will give him to 10 stars for his great customer service. I will always recommend people to come in and get fantastic service everyone that works for the company does a fantastic job and I appreciate it thank you
Danny P.
5 out of 5
6/22/2020
Woody is the only person I would trust with my vehicles. He is always able to explain why a part or job needs to be done to my satisfaction. Thank you again Woody for your expert service. Dan
Claire D.
5 out of 5
6/21/2020
AJ did us right. He got our car safe to drive, that's all we wanted. You should be proud to have him as a member of your Hansel family. Thank you AJ. Rex & Claire D
John P.
5 out of 5
6/21/2020
Always a great experience at Hansel Ford
Timothy G.
5 out of 5
6/21/2020
Efficient and job done well. Thanks!
Linda C.
3 out of 5
6/21/2020
It says on my receipt that I got a loaner, but I did not get keys.
Debra B.
5 out of 5
6/20/2020
Excellent service. Staff helpful, friendly, social, and just plain good people.
JANE K.
5 out of 5
6/20/2020
Rob was great. He really took care of my needs. This was a big service for our beloved vehicle. He listened to my concerns and questions and answered them all with professionalism. Thanks Rob and Ford for a great experience. Jane
Gabriel M.
2 out of 5
6/20/2020
Issue not resolved, still waiting on parts, updated Sync3 still malfunctioning/inconsistently performing
Doug H.
4 out of 5
6/20/2020
Woody is an expert at his job and I trust him.
JAMES W.
5 out of 5
6/20/2020
Outstanding service during a challenging time! Woody & Wayne awesome again!
Christie M.
5 out of 5
6/20/2020
Woody was thorough and took good care of my car!
Kristin H.
4 out of 5
6/20/2020
As always a super efficient visit ! Checked in , waited and then was done. Always friendly people and with the new Covid precautions in place it was nice to see Hansel was right on it with protective barriers and a sticker in my car that said it was sanitized ! Great job !
Clyde R.
4 out of 5
6/20/2020
Excellent service during the Covid 19. Our Mazda Miata was serviced in lot shorter time than with Mazda. Every one was masked and took extra time to be cordial to patrons. Clyde and I value all that you do RIGHT. Thank you and we appreciate your service during this difficult time. Dee and Clyde R

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