Woody Garragan is very helpful and always eady to do his best to be of assistant to the client. I appreciate his assistance.
Rob was excellent at providing his customer service at a high level of quality
Rob was very helpful & knowledgable. It was a fast turnaround.
Rob is outstanding! I’d hire him in a minute. Thanks
Great service. Happy to be a customer
I can always count on Carol with giving excellent customer service.
I bought car in 2010 and have always taken car to Hansel for service. Fortunately I have had Carol as service provider...a very knowledgeable and professional woman.
This is the best service experience I’ve ever had in my life.
Thank you all for being awesome.
Woody was very patient and explained everything thoroughly. He was great at keeping me updated on the status of my car. This was my first experience with Hansel service and as I told Woody I was very impressed!
Jorge understands how to avoid conflict and to make the customer feel whole. We appreciate his understanding and compassion to help us solve our repeated problems with a dying battery and incorrect install.
Thank you
Paul D
Hansel Ford and Carol Johnson are the best!
Professional, knowledgeable, explains all questions posed to him, and demonstrated great customer service. In my opinion, Woody emulates what Hansel Ford represents - a business that looks after its customers!
Woody’s customer service is excellent. I got my van back more than two hours earlier than I thought I would. Very happy with your team! Thank you!
AJ is a standout employee. He’s friendly, knowledgeable, very helpful and thoroughly engaged in providing a positive customer experience.
Always a pleasure working & chatting with Woody. Always a great experience
Robert is great. He does a great job and makes the service experience a smooth one, efficient and that is appreciated. I have going to the dealership like the dentist. But Robert makes it a smooth process. Great job Robert.
Rob is a great guy to work with!
Service department’s work is satisfactory.
Hand wash job was very poor. The windows were full of water spots, as with other parts of the truck were not dried, and also had water stains. Had washed truck previous day and had to rewash it after pick up.
Great service. I also love the lobby/waiting area. I didn’t want to leave when the shuttle came. Great magazines, coffee,paper...
Social