Service Center

Real Reviews From Verified Customers

John R.
4 out of 5
4/8/2022
Very thorough and efficient. Big step up from my last car at the previous dealership. Having a lot on my plate and being able to drop off my car and trust it’s in good hands is a huge relief. Every time I’ve been in I’ve been satisfied and that’s not an easy thing to find today. Thank you thank you thank you! : )
Carlos P.
5 out of 5
4/8/2022
Overall great experience all around! Keep up the great work!!
Natalie F.
5 out of 5
4/8/2022
Monica at the cashier desk was super friendly and professional. Dennis has always been friendly, personable, and helpful.
Rick M.
5 out of 5
4/8/2022
Jason Chesbrough was fantastic, and extremely helpful to myself and my family. His frequent communication, empathy and proactive approach helped us navigate a difficult situation while my family was vacationing in the area. He’s a great asset to Kirby, ant to Subaru in general.
Keri L.
5 out of 5
4/7/2022
Peter was very friendly and knowledgeable. Thank you!
Jack M.
4 out of 5
4/7/2022
You guys are awesome. I just wish you were closer to SB. All good thoughts for the service and the appreciation of dogs....
Julia M.
5 out of 5
4/6/2022
Great service as always. Wouldn’t take my 3rd Outback for service anywhere else.
Dawn M.
5 out of 5
4/6/2022
Jason has helped me in previous times and is always polite and helpful.
Peter Z.
5 out of 5
4/6/2022
We are happy with service but there are definitely some communication issues.
Debbie R.
4 out of 5
4/6/2022
After having a horrible experience at DCH the experience I had at Kirby was exceptional. Dennis (service) couldn’t have been anymore helpful. Plus DCH wanted to charge 1600 but I paid 1100 at Kirby. Thank you I’ll never go back to DCH and the GM knows it
John P.
5 out of 5
4/6/2022
Thanks. Great work and great people
Scott K.
5 out of 5
4/6/2022
Dennis Espinosa was very professional. He is an asset to your company and deserves a big raise. Thank you for your help and speedy return of my vehicle
Charles C.
5 out of 5
4/6/2022
Fast, complete service, great communication!!
Aija F.
4 out of 5
4/6/2022
Sat in the lounge waiting for them to come advise me car was done. They did not do so. When I checked my phone I found that the car had been done half an hour earlier! Wasted an afternoon just sitting around longer than necessary.
Jessica T.
3 out of 5
4/5/2022
The only issue was I was never called when my car was done and so I had to go over myself. I called before I went over and I never received a call back.
Ronald R.
5 out of 5
4/5/2022
Everyone very courteous and made the appt very easy , thank you !
Long T.
4 out of 5
4/5/2022
Jason. Made sure we had a loaner available in the same size, gave me a time line and helped me every step of the way! The amazing service team finished the job quickly saving me an hour of labor.. I only trust Kirby for oem parts and regular maintenance on our two new Subarus! Thank you again for the white glove treatment! We appreciate the care through the whole process !
Tanya B.
5 out of 5
4/5/2022
Peter was great. Service seemed very fast! Thanks.
Robert T.
5 out of 5
4/3/2022
Jason goes above & beyond all obstacles to ensure my satisfaction! I would recommend him to anyone,
Connie D.
5 out of 5
4/3/2022
Very fast and easy no waiting Thank you

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