This location needs to re think about who they hire because the technicians here can’t even diagnose a car.
I brought my car in at 8am and was told that the appointment with the vendor was at 2pm. A call to let me know to bring it in later would have been appreciated. And the car was not washed or cleaned prior to being returned.
Dennis Espinoza provided me with first class service. He kept me well-informed about the progress and help me navigate some unusual circumstances with my repairs. He is absolutely first class.
Much thanks to all the good people at Kirby Subaru.
????Bobby Lesser
Santa Barbara
Reilley was very professional and kind. He went above and beyond, including organizing a ride for me to and from the mall while I waited for my vehicle. And my car looks great!
I am always pleased with the efficiency of your dealership employees. Thank you!
Gaby was really personable, friendly, and sincere. She didn’t try to push extra services onto us (other than air filters which definitely needed to be replaced) and our car was ready ahead of schedule. Very very good and genuine customer service.
Great service advisor. Have always dealt with Paul, hope his recovery continues.
Good service and I will do your service as long as I have my Outback Touring!
AAA-ONE SERVICE and PEOPLE
Gabriela Maron was absolutely wonderful to work with. She’s a great asset to Subaru.
The hundred dollar oil change is pretty pricy folks. Just sayin...
Very quick and efficient process.
Dennis is great. He’s a positive asset for your company.
Gabby went above and beyond to assist me with repairing my vehicle. I would recommend everyone to go through her to have their subaru serviced.
Fast service. Reilly was courteous and very professional!
Jason was very friendly and explained everything clearly. Thanks!
All went well thanks to Reilly Hern????????
I felt truly looked after!
Having to drive 70 miles round trip for service was almost a deal killer. However both times I’ve been in and out in and hour . So far so good.
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