Excellent service and courteous suttle. WILL BE BACK!
Service was timely and everyone was very helpful.
She is very professional. She smiles a lot, making sure that customers feel welcome and appreciated. She also communicates very well.
It was a great service experience.
Thank You. I’m satisfied with the service. Liked the text feature used to communicate- Nice touch. Honestly I haven’t had time to review the invoice/ write up on the problem the car had (under warranty) but will so as I question the numerous codes and problematic condition that seems to have only been caused by a sensor. As for the customer service it was greatly appreciated and having a loaner for 1 day was appreciated as well. Thank you again.
Outstanding job they did on my vehicle
I’ve been a royal customer with Acura (4 Acuras )
And the sales personnel and the service department
re awesome I. I really appreciate to everyone taking care all of mybbeeds
Great customer service! Thank you!
Most welcoming dealership I’ve been to. Wish I had bought my Acura from here
Jessica was pleasant and professional. She explained what services was going to be provided clearly.
Great service as always. She did an excellent job.
Quick and satisfying service. Thank you and see you next year.
Courteous personnel.. thank you
Took my car there bec it was trying to overheat, they said they awill replace the water pump since it’s due to be replaced and it’s probably bypassing the coolant blanks...and if that doesn’t fix the problem then I probably have a blown gasket. I had my personal mechanic check it and the first thing he saw was the oil was almost dry and also the transmission fluid was also almost none dry . I had to ask for a discount cause I was not happy with their diagnosis. I am more pissed off now because I found out they didn’t even check the basic . I should be reimbursed for the whole thing . The mechanic that checked it was supposed to have 20 years of experience . Was very very disappointed
Impeccable service... Always courteous and extremely helpful at all times. Congratulations on your superior service.
She is kind and accommodating.
Hopkins Acura of Fairfield has always been an amazing place to get service keep up the great work guys
Very accommodating and thorough. Excellent service.
The staff at Hopkins Acura went above and beyond in helping me with my situation.
Many Thanks,
April S
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