Joshua has an Excellent customer service. We are delighted to be his client.
Thanks to ED for being professional and great service.
Hi ...Im very satisfied with the service done to my Honda Odyssey. Mr Lassa Olsen told and explained to me well what works to be done to my vehicle.
Leon was very professional and was very helpful. He helped my daughter out when we were in a tough situation. I recommend Leon any time. He was fantastic. He had helped us when our alternator had broken and gotten us a rental when we had no way to return home. We are incredibly greatful for the kindness and help he had given us when we needed assistance in a crucial moment.
The transmission service I came in for was fine. The multipoint inspection showed my rear rotors were warped. I had my rear brakes done recently and the rotors were turned. There was no reports of warped rotors on previous inspections. Could the new brake pads cause this or the rotors were never turned during the brake service?
Leon was really helpful. He was good at understanding my frustration with me scheduling my appointment. I told the receptionist that I needed certain things done but she stated I didn’t . I had a late appointment on Thursday because of this . When I arrived on Thursday Leon stated that I did need the major service as I told her . He understood my frustration I had to leave my car over night because of the misunderstanding. Leon arranged a ride for me threw in a wash and took care of me to the best of his ability to make up for the confusion. He is very friendly as well . I have had nothing but great service through Hopkins Honda from sales to service . This is one of the best dealerships I have ever worked with.
Everything Is Good.. Maybe sometime in the future Free car wash thanks
He is very accommodating and very helpful answering all my questions.
Leon was great. My only comment would be that a more accurate estimate of the time the installation would take would have been nice. I was waiting an hour longer than estimated.
Awesome Service. Mr Cobb was very efficient and professional.
Josh was straightforward with me and covered pretty well the job description. I forgot to tell him about my discount coupon ($125), but he was still able for me to receive the credit. A1 in my book. Thank you and we will return. Joe
Leon was very informative and got all of the items completed. I'm very happy with Leon and Hopkins Honda. Great group!
Greg was very helpful and accommodating.
Mr.Cobb, has great customer services, and his demeanor was professional with a smile. He explained exactly what type of maintenance services will be done on my Honda which made me, feel at ease. He had my honda services under an hour, phenomenal. I appreciate that since, I had to drive back to Sacramento.
Thank , Me. Cobb and Honda for great customer services.
Took care of my issue in a timely and professional manner. Thanks for the help.
I am very disappointed today on your service. I waited 2 hours and a half for service A1 when According to the person assisted me it takes only 1 hour to 1 hour 1/2 waiting. I think 2 hours and a half waiting is kinda long for a busy person like me. I think they over booked thats why it cause delays. Hopefully it will not happen again.
It's always a pleasure working with Ed. His professionalism and knowledge is unsurpassed. Keep up the great work Ed, and I'll keep servicing my Honda at Steve Hopkins dealership. Have a great day!!!
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