Service Center

Real Reviews From Verified Customers

Kathleen B.
5 out of 5
9/18/2019
Lassa Olsen was exceptional in providing the best service package available for our vehicle. He also went out of his way to provide transportation for me as well. Thank you for providing such excellent service.
Matthew H.
5 out of 5
9/18/2019
Ed was polite, honest, prompt.
Brittney C.
5 out of 5
9/18/2019
Ed is an absolute blessing to our family! Any problem I’ve had, he has eagerly fixed!
Jaileez C.
5 out of 5
9/18/2019
Olsen laden is the best adviser. He is always there to help and assist us with a smile
John R.
5 out of 5
9/18/2019
Ed took care of me fast , courteous , and with a smile
Melvin T.
5 out of 5
9/17/2019
Excellent
Terry A.
5 out of 5
9/17/2019
Ed is The Man
Aida A.
5 out of 5
9/17/2019
I went to have my airbag recall replacement and they’re hood it was done with in two hours waiting!
Randolph S.
5 out of 5
9/17/2019
I received excellent service from zJoshua Bateman. He was honest friendly courtroom. Oversll,i am satisfied with work done to my vehicle at Steve Hoda,Fairfield. Thank you. Randy Smith
Donna R.
5 out of 5
9/17/2019
I was pleased with my service. Joshua was very polite and friendly. He explained things well and listened to my request. He wasn't pushy and try to get me to perform extra services that I didn't need. He did a great job.
Jacqueline G.
5 out of 5
9/17/2019
He’s great ... always very professional and courteous. i don’t like doing car maintenance but he makes it a pleasant experience.
Kenya A.
5 out of 5
9/17/2019
Nice customer service
Lynn H.
5 out of 5
9/16/2019
He is the best! I trust him.
Gerard L.
4 out of 5
9/16/2019
Service was fine. I was a bit bewildered that there was no wash this round as it was apologized that the service was down upon my last visit. My auto had been in airport parking for a while and I was a bit hopeful :(
Lorraine B.
5 out of 5
9/15/2019
Leon was such a friendly and helpful worker! I apologized right away how dirty our car was when I first saw him, which he didn’t mind at all. Come to find, once our car was done with maintenance... It was washed and absolutely clean! It was also kind of him to brace ourselves to see what the total would be for a B 1 7. All in all, I always have a great experience when I come in for service, but definitely giving Leon two thumbs up for taking such care of us and our car. Thanks, Leon and hope to have you serve us in the future, again!
Donald W.
5 out of 5
9/15/2019
Great job!
Genesis M.
1 out of 5
9/15/2019
We went there for 10K maintenance, but after the service the TPMS light is on. Then we went back again. The lady reset it and said wait for 40 seconds and we are good to go. So after around 2 minutes we drove again, but after 7-8 minutes the TPMS light turned on again. I called your Service dept again and again they asked us to go back AGAIN for hard reset. I just hope you took the time to fix it when we went back. Not satisfied with the service.
Valentina B.
5 out of 5
9/15/2019
Great service
Antonio P.
5 out of 5
9/15/2019
I always bring my car there at Hopkins Honda for an oil change. They're always polite and willing to answer any questions I have. Joel explained that the mechanics diagnosis my starter, alternator and battery. He mentioned that everything checks out good but the battery I purchased wasn't the type of battery the mechanics were a fan of. When it's time for me to replace it, I'll definitely come back and have Hopkins Honda replace it for me. Thank you Hopkins Honda.
Helen V.
5 out of 5
9/14/2019
Delighted with service. Honest. on time and accommodating.

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