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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8387 reviews 70%
4 star 2649 reviews 22%
3 star 189 reviews 2%
2 star 403 reviews 3%
1 star 328 reviews 3%
Review Us
Cindy G.
5 out of 5
1/30/2026
Ramez provided excellent customer service and resolved a coupon matter for me with the Service Manager.
Jill A.
5 out of 5
1/30/2026
Hannah was professional, quick to respond, and explained each service. Overall, a wonderful experience.
Kirk M.
5 out of 5
1/30/2026
Excellent customer service.
Alex L.
5 out of 5
1/30/2026
I’m honestly impressed by how professionally Pablo works with clients. He was quick, polite, and very respectful. If more people in customer service were like him, life would be a lot easier.
Ebony P.
4 out of 5
1/29/2026
Ernesto was amazing in helping me understand my services, as this was only my second oil change on my CRV. The video recap that I got was very informational! I had questions about one of my keys and he was able to help answer those questions as well
Sidney S.
5 out of 5
1/29/2026
Excellent service advisor - Hannah. Explained clearly and kept on schedule.
Henry E.
5 out of 5
1/29/2026
Mr. Pablo was very perfessional and kept everything updated through out the service of the vehicle, 10/10
Hugo L.
5 out of 5
1/29/2026
Excellent service
Juan G.
5 out of 5
1/28/2026
Hannah was amazing. Extremely kind and professional!
Matt G.
4 out of 5
1/28/2026
Mike Holbrook was my service representative at the counter. His customer service acknowledge of the system in which he works. Is that a high level. Mike went above and beyond to help me get my Honda back in running condition and service all the things that needed to be handled. I can’t thank Mike enough for his help!
Heidy C.
4 out of 5
1/28/2026
Ernesto is always helpful and attentive with whatever I need for my services , he’s very informative of what my vehicle needs and explains to detail what needs to be taken care of. It’s always great servicing at Honda !! No complains
Ralph G.
5 out of 5
1/28/2026
Ernesto is a very professional and attentive service manager. Check-in was a breeze and made for a very pleasant experience. I’ve always thought that your dealership runs a very competent service department and today’s visit was exactly what I was looking forward to. Thank you Ernesto and the whole team at Norm Reeves. Ralph G
Luis G.
5 out of 5
1/28/2026
I had an excellent service experience with Mike Holbrook. He was professional, knowledgeable, and went above and beyond to ensure everything was handled smoothly. I was completely satisfied with the quality of the service and the attention to detail. I would highly recommend Mike Holbrook to anyone looking for outstanding customer service. Thank you for a job well done!
Salva V.
5 out of 5
1/28/2026
Great job Mike! In and out
Jeanne F.
4 out of 5
1/28/2026
Mike was really great. Took a lot of time to answer my questions. I will be requesting him next time. Thank you Mike
Landon C.
5 out of 5
1/28/2026
Ernesto was very helpful and very respectful. I would 10/10 take my car back because of him
Andres G.
5 out of 5
1/28/2026
Gracias por todos los detalles que me informaron sobre las futuras reparaciones,y realmente aprecio el servicio y la honestidad de Ernesto arellano.oncce again thank you so much for the service.
Jennifer W.
5 out of 5
1/28/2026
Great service provider. Thank you
Neil S.
5 out of 5
1/28/2026
Ramez was great. Very considerate and quick service
Christine B.
5 out of 5
1/28/2026
Ernesto was super friendly and understanding. He got me in and out of the dealership quickly while making sure everything was done to my satisfaction

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