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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1115 reviews 68%
4 star 362 reviews 22%
3 star 26 reviews 2%
2 star 81 reviews 5%
1 star 60 reviews 4%
Review Us
James R.
5 out of 5
8/18/2019
Great job, great service. Thanks
MARK G.
4 out of 5
8/17/2019
Other dealership provides some snacks like small bags of chips in waiting room Seats in waiting room were completely worn out Leather. Really gross!! Pretty tacky when your selling new cars over $ 55 plus. Other dealer is North County GMC big difference.
Jonathan H.
5 out of 5
8/17/2019
As always...I will continue to take my “all time favorite vehicle” to CB GMC! You guys and gals have set up a perfect service center! You also value your employees because it shows in there attitudes! (The best of the best) Thank you! Jonathan H
Jeff H.
1 out of 5
8/16/2019
Took my Cadillac in for rough idle issue. Service advisor was very dismissive of my issue. Said could not help me if there was no code. Told him there was a lot of issues with these on the internet. Said you can’t believe things on the internet picked up car still rough idle. Stopped at Cadillac in Escondido service advisor took the time to talk to me about the issue. Needless to say I will not be back.
Richard S.
5 out of 5
8/16/2019
Dan has always been the most helpful advisor in our lon
Chungja S.
4 out of 5
8/16/2019
Professional and kind .
Seth J.
4 out of 5
8/16/2019
Dan’s great I will definitely be back!
Therisa C.
5 out of 5
8/16/2019
James Shriver is always so pleasant and professional. He always goes the extra mile to assist me in any of my concerns.
Amy P.
5 out of 5
8/16/2019
Super friendly staff, great communication and all around excellent customer service from Jay and team.
Eric C.
5 out of 5
8/15/2019
James was very professional.
Robin F.
5 out of 5
8/15/2019
My service advisor Mr. Dan Erickson is Super Awesome! Keep up the Amazing Work!
Jonathan H.
4 out of 5
8/15/2019
Jay was very knowledgeable...and trusted The feedback from his technicians! Jay also and most importantly! Watched out for the customer and their best interest when it came to work that rightly was covered under warranty! Sincerely Jonathan H
Christine P.
2 out of 5
8/15/2019
Everything went well. I just wish they would have updated me on the reason for the extended wait time. The waiting area is a bit dirty and the aging chairs don’t look nice. Everyone was very nice and professional though.
Kristine H.
5 out of 5
8/15/2019
Communicative and responsive!
Rafael P.
5 out of 5
8/15/2019
Best guy at Service. One of the reasons I take my car there everything I need a service.
Kevin C.
4 out of 5
8/15/2019
Dan does a great job!
Chase S.
4 out of 5
8/14/2019
Great experience both with customer service as well as quality of work being done on my vehicle. I’ll certainly be back for my next service.
David P.
5 out of 5
8/14/2019
Great job, very helpful, good communication and quick turnaround.
Bernard H.
5 out of 5
8/14/2019
Amazing. Best ever. Did you guys train at Trader Joe’s?
Anne L.
5 out of 5
8/13/2019
Excellent!

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