Service Center

Real Reviews From Verified Customers

Celine P.
5 out of 5
10/25/2019
Great experience! Jay was a pleasure to work with!
Andres A.
4 out of 5
10/25/2019
I was really impressed by Dan with how helpful and nice he is. My wife went to pick up her car and said the same exact thing. He was really great. I drove up from Eastlake because of the terrible customer service MKB Cadillac consistently gives. Carlsbad Cadillac will be the only Cadillac dealer I’ll go to. Thank you
Ray L.
5 out of 5
10/24/2019
James Shriver, has been taking care of my auto's for over 15 years. I recommend Mr. Shriver for service manager. Excellent in all he has done?
Mia B.
2 out of 5
10/24/2019
Advisor kept mixing up when a service needed to be done. One minute it was after 55,000 miles, then it was after 75,000 miles. Which is it? Won’t be back. Also, my vehicle was 500 miles over my free oil change requirement and the fool wouldn’t even just give me the free oil change lol. Was it worth it in the end, Dan? Again, Won’t be back!
Vincent C.
5 out of 5
10/24/2019
Dan is a great guy. He always does a great job taking care of me.
Eliza M.
2 out of 5
10/24/2019
The person who assisted me seemed rushed seemed like he just wanted me to sing papers and leave.
Sam J.
5 out of 5
10/24/2019
Excellent work and service
Helen S.
5 out of 5
10/24/2019
Excellent friendly service
Manuel V.
4 out of 5
10/24/2019
Dan is the man
Ruby J.
5 out of 5
10/24/2019
I am so grateful for the excellent service I received by the staff especially my service technician, Jay
Timothy S.
5 out of 5
10/24/2019
Travis is always great to work with
Marilyn F.
5 out of 5
10/24/2019
James Shriver is excellent & everyone at Hoehn is helpful, knowledgeable & courteous m!2
Donna G.
5 out of 5
10/24/2019
Communication is great. Travis is very considerate and keeps you informed of when your car will be finished. Thank you.
Karyn Y.
5 out of 5
10/23/2019
James was extremely through and provided outstanding customer service. I look forward to my next visit. Thank you!
Robert R.
5 out of 5
10/23/2019
Very expedient
Gertrude B.
4 out of 5
10/23/2019
Service has always been great. They said the car would be ready in an hour and half and it was. Waiting room was clean and comfortable.
Bruce W.
5 out of 5
10/23/2019
Very professional—polite and took the time to keep me informed
Mary S.
5 out of 5
10/23/2019
Dan is always professional And pleasant. I appreciate His assistance. Mary
Jon F.
5 out of 5
10/22/2019
Dan was very professional, updated me with accurate information, and the work was completed as promised. Very satisfied customer!
Kenneth L.
5 out of 5
10/20/2019
Jay is outstanding and diligent about every aspect of the process. He kept me informed about every step of the work done on my vehicle and was courteous and professional in every way.

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