Great experience! Jay was a pleasure to work with!
I was really impressed by Dan with how helpful and nice he is. My wife went to pick up her car and said the same exact thing. He was really great. I drove up from Eastlake because of the terrible customer service MKB Cadillac consistently gives. Carlsbad Cadillac will be the only Cadillac dealer I’ll go to.
Thank you
James Shriver, has been taking care of my auto's for over 15 years. I recommend Mr. Shriver for service manager. Excellent in all he has done?
Advisor kept mixing up when a service needed to be done. One minute it was after 55,000 miles, then it was after 75,000 miles. Which is it?
Won’t be back.
Also, my vehicle was 500 miles over my free oil change requirement and the fool wouldn’t even just give me the free oil change lol. Was it worth it in the end, Dan?
Again, Won’t be back!
Dan is a great guy. He always does a great job taking care of me.
The person who assisted me seemed rushed seemed like he just wanted me to sing papers and leave.
Excellent work and service
Excellent friendly service
I am so grateful for the excellent service I received by the staff especially my service technician, Jay
Travis is always great to work with
James Shriver is excellent & everyone at Hoehn is helpful, knowledgeable & courteous m!2
Communication is great. Travis is very considerate and keeps you informed of when your car will be finished. Thank you.
James was extremely through and provided outstanding customer service. I look forward to my next visit.
Thank you!
Service has always been great. They said the car would be ready in an hour and half and it was. Waiting room was clean and comfortable.
Very professional—polite and took the time to keep me informed
Dan is always professional
And pleasant. I appreciate
His assistance.
Mary
Dan was very professional, updated me with accurate information, and the work was completed as promised.
Very satisfied customer!
Jay is outstanding and diligent about every aspect of the process. He kept me informed about every step of the work done on my vehicle and was courteous and professional in every way.
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