Dan did an excellent job!
Dan did an excellent job of addressing all the issues with my car.
Jay has great customer service and kept me well informed. In the pass I had bad service. Very happy that Jay assist me. First time he help me out and would like to have him take care of my future appts. The other person that I had to deal with before him was not a good employee with bad customer service. I had to call that person all the time for updates. Not with Jay he was on top of it!
Maria was awesome - kept me informed of the progress and arranged for a rental!
Dan fit me in for one issue but was able to take care of a few other things as well. Got the car back the car back the same day.
James was fantastic!!! Kept me informed throughout our servicing today!!!
Maria is wonderful. She provides outstanding customer service!
Everyone I dealt with was really good. Seth is an excellent 1st face, setting the stage for a pleasant experience. Maria was on top of what I needed and was all business with a really pleasant smile. I was glad to see her & work with her. Tom in sales was also ready to serve. I am pleased to say I believe all 3 from your team are excellent assets for your business. =)
As always you guys are professional, courteous and do what you say you’re going to do! It’s much appreciated! I will forever be a customer of yours.
The service is fine.. my concern is my car with 22K miles burned through 80% of my oil before my next oil change is due and had to be topped off.(which is a big concern to me)I was told by the service department theTerrains are having ring problems and burning up oil. When asked what can be done to fix this problem I was told it has to meet a certain criteria to be under the warranty to be fixed. If that’s the case, I will have to get rid of a car I really like because I can’t be concerned about my new vehicle burning oil and DO Not think this iOS my responsibility to pay for. That would be a real shame on you!
Sincerely
Steve Epstein
****-****-xxxx
The staff is always courteous and professional
I am pleased with the always courteous and knowledge staff Hoehn Cadillac has in its service department, but pricing is through the roof and will drive me out
Outstanding customer service. We appreciate you Jay.
Jay is always very friendly, helpful, and thorough when I bring my car in for work. I am very pleased having him as my advisor.
Dan,
Was extremely helpful , he was very nice and very pleasant to work with
Maria was professional and courteous
. I will ask for her on my next service.
Always pleased with your service. Thank You!
Dan and staff very professional, courteous, positive. Appreciate the loner car too!
James And the GMC team were very helpful in scheduling and completing repairs on my vehicle. Their professional service is the reason I bring my truck to the GMC dealer even though I may be able to get service performed on my vehicle cheaper elsewhere. Thank you
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