Hoehn Carlsbad Cadillac Buick GMC Auto Repair Service

Jay is great! We have two GMC trucks and have always enjoyed working with his team. Thank you guys!

Your service dept. Is the best there is.

Thank you for helping me out today Jay. I really appreciate you!

I was completely satisfied with Jay and the GMC service team! Thanks, Kevin

A+ Service.

Wish included a car wash at least

Excellent service

Jay did an excellent job finding my parts and getting my vehicle fixed. Dan Thomas

Very nice and professional and the car was done early!

Dans the best thank you

I appreciated the concierge service that arranged for rides home. I also loved that I was notified every step of the way of what my GMC needed and how long it would take to fix it.

I was pleased with my service today but I wish the car wash crew wasn’t laid off. I always enjoy getting my car cleaned up when I get service performed. Thx!

Great and quick service! Thanks Jay ????

I was a little disappointed that you don’t give the complimentary car wash is anymore! Also tell James to change the radio station back to where it was when he got in the car!!!??????????????? Other than that it’s always a pleasant experience to come to Hoehn Motors thank you!! ????

Jay was awesome! My unhappiness comes from where I was promised to have a Cadillac loaner car when I would get it serviced. That was a huge plus for me when I purchased the vehicle. The first oil change I got , your dealership gave me a Buick. It was not even a nice one. Then the second one which was this one, they told me they dint have a car for me and that I would have to get a Lyft ride which you were going to pay. When jay ordered me one, he told me one is one the way in 15 minutes. A few minutes later, the Lyft driver cancelled. Then they said they were going to find another one in which I waited 5 minutes outside in the cold. No response from Lyft. So I told Jay I can’t wait any longer as I have a meeting in La Jolla in an 45 minutes. So I ordered and paid for my own Uber and went home. The dealership also told me no car washes at this point which I was like fine. If there’s no loaner car for me, then there shouldn’t be an option for it when I booked online. Then I would have had my wife drop me off and I would have made my meeting on time. Jay was very nice but the dealership system did not take care of me the last two times.

James Shriver, as always, was easy and enjoyable to work with; I appreciate him. Great service, and a great turn around. Thank you!

Totally dissatisfying. The car was there to have a tail light refixed from from when you replaced last December. Turns out you wouldn't fix it because you replaced the wrong tail light assembly in December. So you want to charge me another $630 to correct your original mistake. Criminal!

Thank you! Great quick work!

I was disappointed to find out only one free oil change when I was told by the finance person that the over $3k maintenance gave all free oil changes.

Dan as always is great to work with...his service is top notch!!! The Norrbohms