Brandon son was very helpful and friendly highly recommend him to assist other customers.
Exselent Services I’m very please
Ahmeed was great to work with with!
All Good . Arbenz always takes care of me.. Thanks again..
Yes I was very satisfied with today’s Nathaniel’s job
Thank you
The level of service at Norm Reeves is always exceptional because you have built an exceptional staff. Alex is a great example of a quality staff.
Delano was awesome and I thank him for his great service and incredible personality. He is the reason why I like going to Norm Reeves in Irvine.
I wanted to take a moment to express my gratitude for the exceptional service I received during my recent visit to your shop. From the moment I walked in, I was greeted with a warm and friendly smile and was promptly attended to by your knowledgeable staff.
I was impressed with the level of attention and care that was given to my vehicle during its maintenance. The work was completed efficiently and thoroughly, and I appreciated the detailed explanation of the services performed.
I had an appt at 9:00 for just an oil change and tire rotation. I didn’t get an update until 2:20! Almost 5.5 hrs later. My Saturday was pretty much gone.
Great service and support
Delano went above and beyond
In the multi-point inspection, the line item for suspension was unchecked. Did my suspensions get looked at?
Friendly, knowledgeable and efficient
Brandon did a great job. As usual, I have complete faith and more importantly trust with the entire service team. It is for this reason I keep coming back. Keep up the great work everyone.
Ameed was so incredibly helpful from booking the appointment till the end. Truly a 10/10 experience
Hi, When my car is there for a week and I tell the person 4-5 maybe even 6 times to make sure the things I told you were wrong are fixed. Yeah, yeah it's all taken care of. The one thing I said forget it was my head light wire burned now the head light burns out. Don't know if that's right but when I went to replace my front left (if your looking at car) light bulb for the third time in four yrs the people told me the wire was burned and if I put new bulb it's just going to burn out. So I've been driving at night with my high beams on waiting to get a ticket. Honda said it would be 7 or 800.00 to fix it. I said forget it. That the only thing that should not have gotten fixed. The inside light is still out. The break still sets it self every time you put it in park. It never used to do that. The inside lights are always burning out. I could go on and on but ill spare you. The things not fixed are the reason why I'm not real happy. I don't like to be told everything is taken care of and it's not. You guys don't have loner cars so when I bring it back I'll be with out a car unless I rent another one. Thank you Debi Nickerson
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