Excellent customer service!
The driver’s side mirror still vibrates/shakes more than the right. This was supposed to be fixed with the recall.
I didn’t have an appointment but Luis took good care of myself and car needs.
Brandon was awesome. Really appreciate his attention to detail and making sure I understood everything.
Mayhieu was very kind, knowledgeable, and professional. I never felt like he was trying to upcharge or sell me on an unnecessary service. He explained everything thoroughly.
Great job, I was a walk in for an oil change.Your service department got me in and out in less than 45 min.
I always get a great service from Arbenz.
Thanks for being attentive to our concerns. Just a FYI, Washer fluid cap was left unattached, not snapped on.
I waited 4 hours to have a new tire put on my car my technician seemed to not know what he was doing I’ll been a loyal customer of yours for the past 7 years today was not a good day to do business with your store .
I’m very satisfied to have Luis Prado, a skilled and experienced service advisor for my 2008 Honda Accord.
Next time, whenever any of my 2 cars needs a maintenance, I will absolutely request Luis Prado. ???? ????
I took in my 2021 Honda Civic Sport in order to fix my AC. However, not all of the leaks were identified because of initial detailing of engine bay at time of car purchase. As a result, AC issue was not fixed and I had to bring in my car again two days later. AC issue still hasn’t been fixed as part needed is on back order.
Delano was super calm and helpful. I really appreciated the time and care with which he helped me when I brought my car in. He explained everything clearly and I never felt like he was rushing me or discounting my concerns about my car.
Brandon was amazing to work with! We sincerely appreciate all his help, and so glad we brought our car in for a diagnostic. It's hard having car issues when we are out of town, but Brandon have been fantastic to work with! He kept us informed throughout the entire process, was very knowledgeable, friendly and really made it easy. We didn't have to worry about out car and was still able to enjoy our vacation at Disneyland. Keep up the great work!
Honda service team always courteous and informative of services recommended or provided.
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