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Real Reviews From Verified Customers

Service Center Review Summary

5 star 11169 reviews 71%
4 star 3339 reviews 21%
3 star 268 reviews 2%
2 star 570 reviews 4%
1 star 457 reviews 3%
Review Us
Horowitz Management.
4 out of 5
10/26/2023
Nathaniel was professional and got my car back to me in a timely matter.
Matthew C.
5 out of 5
10/26/2023
Great customer service. Matthew Garett my service advisor is the best.
Alyson L.
5 out of 5
10/26/2023
This is truly a team who work together to get the job done in a timely manner. Always a pleasure to work with them! Thanks again!
Devan G.
5 out of 5
10/26/2023
Nathaniel was kind, courteous, helpful and thorough.
Rhodora R.
4 out of 5
10/26/2023
Long Le, Very accommodating service person.
Fatemeh S.
5 out of 5
10/26/2023
Alexander was very friendly and helpful and my first B1 maintenance went very smoothly with his help
Romeo V.
4 out of 5
10/26/2023
Delano worked diligently to get my vehicle serviced correctly and to the highest standards. Thank you, Delano.
Dinesh K.
5 out of 5
10/26/2023
Thank you for great customer service ! Kirti Kumar
Alma S.
5 out of 5
10/26/2023
Thank you for your help Matthew appreciate that!
Mohana D.
5 out of 5
10/26/2023
Luis was great and was easy to work with. Great service
Cindy B.
4 out of 5
10/26/2023
Nathaniel was very professional and composed. Honest and forthcoming as was his coworker. He addressed my concerns and escalated to management as needed. These attributes are very much valued by this old lady. :)
Dane S.
5 out of 5
10/26/2023
Everyone was super nice and helpful!
Sandra C.
4 out of 5
10/26/2023
Mike was terrific & explained everything that I needed to know
Gurucharan M.
5 out of 5
10/26/2023
Arbenz was very helpful and courteous. Good job!
Christina H.
5 out of 5
10/26/2023
I was very impressed with the customer service!
Monica P.
4 out of 5
10/26/2023
He was very helpful and kind. Appreciate him not being pushy or sell me something I did not need as the other dealership did and sales people.
Larry D.
5 out of 5
10/25/2023
M. Morales was an excellent example of how caring and completely he defined the term “job well done” and a great example for your company and Honda. A positive example of customer caring from the service department.
Daniel B.
5 out of 5
10/25/2023
Vehicle taken in for factory recall of brake master cylinder. Service was quick and without issues. Service advisor was prompt and knowledgeable.
Colleen W.
5 out of 5
10/25/2023
Excellent service with Delano and the team. Thank you
Zuwei L.
2 out of 5
10/25/2023
In the past I always get free car wash after maintenance services. However, yesterday after B1 Services, my car did not get free car wash.

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